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July 2024 by Xochitl Elguero
Came by for a fluid check and they didn’t charge me. Very friendly!
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July 2024 by Lindsey Weaver
Amazing service! They were super nice. I always worry being a younger woman when I go to get car repairs by myself that I'll get a bad deal but they prices were really reasonable. They gave my the best quoted price when I called and it ended up being that price.
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June 2024 by sandy decremer
They were great! Got me in right away and very polite
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May 2024 by Debbie Cysensky
Very accommodating. Fit us in NO problem, thank you for such gr at service guys. Set our minds at ease as we travel.
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May 2024 by Ross Buissink
This place is great. They had my oil change done in no time and asked if I needed tire rotated. I didn't, but I needed my winter tires changed to my summer ones. They did that quick fast and in a hurry. The people working were very friendly too.
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May 2024 by Jane
Fantastic service--I am really grateful for this fine bunch of professionals. I drove in and immediately was met with courteous, kind and nice bunch of guys. My tires were bad and I was advised about what can go wrong with the tires. I am happy to say I replaced my tires that day because of their direction and confirmed what they had said. I am grateful they cared about my safety and screened my truck for issues. The Truck runs fantastic thanks to the engine flush and oil change. These guys really care. THANKS to the guys at PULLMAN JIFFY LUBE. FANTASTIC EXPERIENCE. Really a great bunch of guys.
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April 2024 by Raymond Hohnholz
Jiffy Lube mad a simple error noting the mileage on my odometer when I brought my truck in for an oil change. I’ve called three times and spoke with the manager of their Pullman office informing them I have all paperwork for every service I’ve had since buying it, including my purchase agreement which show 55k plus miles on it when I bought it so their 16 k miles was a mistake. A mistake which will invalidate my lifetime powertrain warranty. They have yet to fix this simple mistake which translates to thousands of dollars for me or, I should say for them once I contact an attorney.
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February 2024 by Veronica Wilson
DO NOT GO HERE!!! My car was perfectly fine and just needed an oil change. They messed up adding coolant and now the cooling fan on my car won't stop running and the check engine light is on. Went back and asked to speak to the manager. He and the district manager both tried to gaslight us and lied to our faces about not being responsible. I paid almost $175 for my car to get damaged and now need more service from the dealership. Absolutely the worst possible service I've ever experienced.
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December 2023 by Kristi Barnes
I truly appreciate Jiffy Lube that even though they couldn't fix my car, they were willing to refer me to someone else... They were great when I asked them some questions about my vehicle. Even asked the mechanic if they thought they could fix the problem that I was having at the time with my car. Instead of wasting my money and time and their time, they referred me to someone else, (much to my surprise they were just as amazing at servicing my car) and was very courteous, friendly, reasonable in price, and extremely knowledgeable about my cars problem and fixed it-**Jerry Auto Repair in Pullman WA ??
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December 2023 by Prasad Reddy
Oil change was very efficient and quick .
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November 2023 by Kaylee H.
Had an oil change done here over the summer before we left town for a 300mi drive and by the end of the drive there was absolutely no oil left in the car. The car started making a rattling noise, the power steering was a mess, our dashboard lit up like a christmas tree. Left a voicemail and never received a call back.
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November 2023 by Marysol Mata
Terrible service, they did not place my air filter back in my car properly which cause my car to breakdown and need to be towed. They also messed up my oil change and had oil leaking from my car because they did not have a gasket on the drain. They are unable to do their job properly. DO NOT GO HERE!Service: Oil change
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November 2023 by Greg Woods
Needed my battery replaced and Tristan did an incredible job. Everyone was super friendly and helpful!!Service: Battery
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November 2023 by Gretchen H.
Unqualified personnel working on cars. Follow up on service not good. Poor responsiveness. Not trustworthy.
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October 2023 by Pam Roundy
This experience was great!! I especially liked the fact that a female was there. She was friendly and knowledgeable. I watched her check out a couple other customers and she did a great job! She is a great asset to the company!Service: Oil change
