-
October 2025 by Faith Evans
Live half an hour out of town; came in to pick up a prescription that was sent in yesterday morning. Had two small kiddos and was waiting in line for a bit. Got to the counter and gave my name and birthdate. The lady told me that it would be 45-60 minutes. I let her know I really couldn’t wait that long with two small babies and asked why if it was sent in yesterday that I would still need to wait longer and she said “well we are 700 prescriptions behind. Next in line!” And just dismissed me.
Will never get my prescription filled here ever again.
A little compassion goes a really long way. If she had been a little kinder, I would not have any issue at all.
-
October 2024 by Erik Carter
The pharmacist/ pharmacy manager refused to fill a travel override request to fill a 90 day supply in spite of the facts that the Doctor Prescribed the amount and the insurance ok'd the travel override. Resulting in the override expiring and us having to pay out of pocket expenses at the last minute that were unnecessary if the Insurance override had been processed in a quick and timely fashion. Resulting in us having to pay out of pocket for Rx that the insurance would have covered. The delay has resulted in us paying 4 times what we would normally pay and has negativey created more stress and anxiety about travel and health concerns. This could have been avoided if the intention was to fill the script as prescribed but that appears not to be the case.
-
October 2024 by Ryan Kuykendall
I've been a loyal customer of Safeway for years, and I can't say enough good things about them! The staff is always friendly, knowledgeable, and willing to go the extra mile to help with any questions or concerns. They provide fast, efficient service while ensuring that every detail is taken care of. Whether it's filling prescriptions, offering helpful health advice, or even their selection of wellness products, this pharmacy truly stands out. I highly recommend Safeway Pharmacy to anyone looking for top-notch care and personalized service!
-
April 2024 by Mireya Mata
The best pharmacy in Pullman!! Plus the technician Noah is quite charming.
-
March 2024 by Noah Shirley
By far the best pharmacy in Pullman. Can’t imagine going anywhere else!!
-
March 2024 by Ty Bafus
By far the worst pharmacy available.
-
December 2023 by JV Baldovi
NOT very. Ugh. interested in actual in-store customer service. Often have 4-5 employees, all but one of which will actively ignore long lines and stay at their keyboards. Staggered lunches are a thing so folks can still get meds in the middle of the day. Ugh.
-
July 2023 by JV Dragon
Trying to get my prescription filled for HRT has been miserable. I had to wait for the insurance to approve and the pharmacy didn't bother to notify me that they needed more information after that happened. I called to check on the RX and gave them the needed information and they still didn't refill the prescription. 5 days later I went in in person to get it started and they filled a new injectable prescription and didn't ask if I needed needles and syringes and alcohol swabs just handed me the injectable which is supposedly a controlled substance and didn't even ask if I had questions or if I needed to talk to the pharmacist or anything. I had to ask for needles and syringes then they gave me two different kinds of needles and no syringes meaning I had to make another trip back to the pharmacy and they gave me three syringes for medication that I'm going to be taking weekly for the next well forever. I was always taught that you don't reuse syringes for injectables. I do not feel that I was listened to or treated with much respect beyond the very minimum required. Such a disappointing experience all the way around.
-
June 2023 by Paula Brummel
All pharmacists and pharmacy technicians are helpful. They do their best to fill my medication in a timely manner. Very professional.
-
March 2023 by Carolina Gabriel
A happy relationship brings long life because heartbreak kills slowly all thank to you Dr Agbadu who help me with a powerful love spell that brought back my ex whom I’m married to now and we are happy together with our 2 kids. Dr Agbadu I appreciate your help and I promise to share your good work all over the world ? via his Facebook Page ?? or email
[email protected]
https://www.facebook.com/DrAgbaduSpellHome/
-
December 2022 by Brenda Williams
Holy moly what can I say other than please hire more staff. Someone to answer the phone would be helpful. I know it's crazy getting good people to work but I need my dang meds. Hopefully I can switch back in the future but for now...
-
December 2022 by Katie B.
The fact that I have to give this place one star pains me. This is the most incompetent pharmacy I've ever been to. TERRIBLE customer service, they never have anything ready on time or even within 48 hours of when they say they will, and when they don't have a medication they don't even have the common sense to notify you. Absolutely appalling and ridiculous. I'm actually shocked that they haven't been shut down at this point.
-
November 2022 by John Hagemeyer
Terrible. My Doc. Called in a pain med. The day before Thanksgiving. It's been 3 days, one store visit, because of not answering their phone calls. No meds. If they can't fill in timely manner please tell customers ahead of time. PLEASE.
-
November 2022 by Heather Schwartz
Thank you so much to Dani and Cody for all your help with the phone app and rewards points; I appreciate you going above and beyond to help!
-
October 2022 by Richard Riley
The pharmacy has lost a lot of employees recently and it had been difficult for the short staff to keep up. Yesterday was a full staff and instead of hours or days of waiting, it was only 35-minutes for 4 meds. Thank you for working so hard!!
