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March 2024 by Catherine Ulibarri
WaFd is my favorite bank in Pullman-Moscow area! Everyone there is super helpful and friendly. Going to WaFd feels like stopping in to have a chat with extremely knowledgeable friends!
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September 2023 by Tayler Troutt
Great team at this bank! The lady at the front was sweet and greeted is as soon as we walked in and even the manager himself helped us! Made us feel like what we needed mattered and resolved it for us quickly!
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September 2023 by Miss Valley
We loved our time with WaFd Bank. Due to our location issues, we sadly had to change banks.
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September 2023 by Cynthia villarreal
I love this bank the ppl are so nice and polite and courteous
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March 2023 by Erin Kaley
Great customer service. Everyone is friendly and helpful. Definitely recommend!
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March 2023 by Phil H
Love this location, the staff always makes me feel welcome
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July 2022 by Zac “Zin” Barnes
Recently I try to get into my account and my card was expired when I called customer service they were no help at all and kept going through loops with my card then when I finally was able to recover my account due to the fact that they had some issues with their debit card which they failed to let me know ahead Nor have I gotten a letter from them which should’ve been told months ago and when I finally tried to reactivate my card from their customer service I tried putting in my phone number and all they have is my old one which I gave them my new one last year and now I cannot access my card and the money I need until after the holidays this is unacceptable that they have failed to let me know ahead of time and would not provide the information I needed to know and I as it is I feel that I will be withdrawing every cent of my money in that account and I will Take my business elsewhere if they will not provide or keep any of the information that I have provided for them I suggest people do the same before this happen to you
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June 2022 by Rachel B.
Horrible. Bank elsewhere. Very dissatisfied lately and treated unfairly. It's wrong. I suggest Washington Trust in Moscow. They care about their customers and the community.
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July 2020 by Jakunua Kaevarua
Alexis at the front desk. Fix your face, that is not a welcoming face what are you mad for. So unprofessional of you
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June 2020 by Alexis
FYI: The correct address for WaFd Bank Pullman, WA 405 E Main St, not the 236 E Main St that was a temporary address. There is customer parking for the bank under the evolve building on Pine Street in the garage parking on the right hand side of the street which most people don’t know about. This location doesn’t have a drive up window, however, it has ATM on Main Street to the left of the front doors to the bank.
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June 2020 by Sarah McKnight
Friendly helpful staff with prompt customer service!
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February 2020 by Brice Erickson
Great place to bank, manager and staff are extremely knowledgeable , friendly and helpful.
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October 2019 by James Jessen
The bank manager is inconsiderate and uncompassionate. Since I live so close, I considered banking here, but definitely not after the way he treated me.
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August 2018 by Haana B.
Unless you have hundred to save. Do not bother coming here to open an account. I was treated like s*** for wanted to cash my paycheck and put $10 into my savings account. I was informed by the teller that they aren't a "check cashing business" . she was rude and made me feel worthless because I couldn't save more than $10 a paycheck. They are rude, snooty and very inconsiderate of others feelings. Please don't bank here. Worst mistake I've made in years. I give them negative stars
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July 2014 by Shawn Ankney
I am currently an employee at the Pullman, WA Branch and would like to point out that our hours have changed from what they are posted on here: WAFD NEW HOURS: Mon: 9:00 - 5:00 Tues: 9:00 - 5:00 Wed: 9:00 - 5:00 Thurs: 9:00 - 5:00 Fri: 9:00 - 6:00 Sat: CLOSED Sun: CLOSED We are incredibly sorry for any inconveniences this will cause you.
