CarMax Auctions in Puyallup, WA is known for providing an honest, open, and dealer-friendly auto auction experience with excellent customer service. The auction boasts a high sales rate, typically between 97% and 100%, and offers open bidding without hesitation or calls. They accept various payment options, making the process flexible for dealers. The staff is friendly, helpful, and knowledgeable, creating a welcoming environment. The facility is clean, and the process is straightforward, especially for those who prefer online research before visiting. Customers appreciate being able to see vehicle features and prices online beforehand, which helps avoid high-pressure sales tactics and makes the buying process less stressful. While the lot primarily features cars starting at nearly $13,000, which can be out of some buyers' budgets, they do offer unique perks for those with lower budgets. For instance, they guarantee used cars for 30 days, and if anything breaks within that period, including the motor or transmission, they will repair or replace it at a modest cost. They also seem to limit their inventory to vehicles with less than 60,000 miles. Many customers recommend selling your vehicle at CarMax, as they offer better prices than traditional dealerships and are known for fairness and transparency. They do not pressure buyers or sellers and often base their offers on Kelly Blue Book values. Overall, CarMax Auctions is praised for its honesty, transparency, and stress-free experience. Customers value their straightforward approach, knowledgeable staff, and the option to buy or sell vehicles without feeling pressured. The location is ideal for those who prefer online research and want a less stressful, more transparent vehicle buying or selling experience.
Purchasing my first car went about as smoothly as I expected. But I can not say if i didn't have the luxury of working with Tyra I don't think it would've went so smooth . She was amazing , extra 5 stars for her alone.
January 2023
They were so awesome. Gabriel is so good at his job. Thanks for the great experience, it was a pleasure working with all of you.
July 2022
John Mark and Emilio were so great to work with. Thanks for such a pleasant and quick car buying and selling experience! :)