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February 2024 by Bill K
Good place smart people. I would recommend it.
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December 2023 by chase parton
I had a very unique situation happen with my phone service being shut off the day after paying my bill I went to the puyallup store to get assistance. I was assisted by a member named Michael C his attitude towards me was as if I was dirt off the street, there was lack of concern and friendliness during my interaction with him. I was prepared to end my service with Cricket Wireless after leaving to avoid ever having to an interaction with him again. I wouldn't recommend visiting this location if you want to feel welcomed and a valued member.Thankfully my issue was resolved thanks to the customer service member I spoke with who did take me into their care.
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December 2023 by Jase F
This store was AMAZING!! I came in wanting to bring my family from Verizon, and I was greeted by a lady named Jessica who explained everything to me. Especially how much money I will be saving than I would stay with Verizon. She helped us choose the right phones and even helped set everything up! Thanks Jessica! We will definitely be coming to this store!
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October 2023 by mary long
I have been with Cricket wirelessfor over 6 years.My expirence with Spanapwaywas great; but my expirencewith South HillWas NOT!!?The man runingThe So HILL.Cricket store isRuning it intoBankrupsy. Heactually said,"We are not interrestedin keeping the customers we have, we wantNew customers.Thats where themoney is !" Thats an attitude for Failure !And hanging up on customers isRUDE. Im thinking about getting an Iphone.
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March 2023 by Bhupinder Sidhu
Very Bad customer service.
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February 2023 by Eric Ouren
Phone selection was good but service was not. Clearly they are understaffed especially on the weekends
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November 2022 by Shawn Reiff
Great customer service!
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March 2022 by Judith Albillo
Bad customer service try to upgrade and ask the guy to show me what phone are on sale and he say well we have this and that and dint even try to walk to show me the phones I’m not good with names so for me him telling me tha names of the phone but not doing that effort to show them to me was pointless left and end up coming out disappointed
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January 2022 by Lulu Doe
They didn't answer my question. About insurance on other phones.
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December 2021 by Keith Lee
I came into the Puyallup location since another location wouldn't help me to get another phone. The workers there were very friendly and answered all my questions and was able to help me get a new phone. I'm going to make sure I come to this location for now on.
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June 2021 by Bella Blu
Came in to get an upgrade on my phone. The workers there were very helpful and took the time out to show me phones and the difference between each one. Made it easier for me to choose what phone I wanted to get into since it's been years since I got a new phone. I would recommend this store to my friends and family!!
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June 2021 by Will Jones
I came in to have my phone looked at since I was having issue with it. The gentleman there helped me answered all my questions to get my phone up and running again. I will always come here for any issues and new phones!
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May 2021 by Carl Sanchez
This is a great retailer and the service was excellent. Some nice people broke into my car and ripped off my phone. Cricket went into action making sure that I was protected after the theft. I have been with Cricket for about seven years now and I plan on staying with them. I highly recommend Cricket because they honestly care about the service that they provide, well done guys!!
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May 2021 by Donald Cameron
Did not like him flat out did not like being involved here may call it quits with Cricket
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May 2021 by Josh Clemens
The worst customer service I've ever experienced I've been with cricket for over 5 years never been treated this way
