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November 2023 by Stephanie Savage
Where do I start. Not only is Aaron knowledgeable and passionate about bike maintenance, fitting, and components, he is also always wanting to teach and share his knowledge with you about your particular bike. His prices are also very fair! Aaron is my guy!! I’m so happy I found this shop.
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November 2023 by Audrey Dorshimer
When looking for a bike shop to help fix the adapted bikes for WSD, Aaron was so helpful and easy to work with! His turnaround on the fixes was superb and he was very easy to communicate with. Will definitely use this bike shop for work and personal needs!
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September 2023 by Anne Manning
Aaron helped my husband and I get our bikes ready for a bikepacking trip in Peru. Super knowledgeable and great service! Wonderful resource to have in the area.
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February 2023 by Anthony Josten
Had the opportunity to visit downtown bike in wonderful Cashmere. Can't go wrong with this place! The selection is wonderful and the owner's product knowledge and attention to detail is superb. Aaron really cares about ensuring you get a bike that fits your needs. My wife and I walked out with a bike that she will enjoy for many years to come!
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November 2022 by Tyler Hicks
I had a Poseidon Redwood I ordered I wanted put together. I decided I would pick up my emergency pump and spare tubes from the store to help support a small local business. Instead he sold me the wrong tubes and hurried me out of the store. I didn’t even notice until I got home. The Poseidon has 27.5” tires and he sold me 29” tubes. It’s a 1.5 hour drive so not worth going back for the $$. How does a bike shop owner make that mistake?
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September 2022 by Sam Schmidt
Looked like a good bike shop just passed by on another trip.
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August 2022 by Leah Wagner Evans
I can’t thank the owners of Down Town Bike specifically,Aaron Todd enough for the last minute repairs they did to keep my bike going during our fundraising event! They were knowledgeable and provided fast service. Day two of our our ride my bike was riding the smoothest it had in over a year! I will be a loyal patron for years to come! Thank you!
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July 2022 by Tracie Ball
Aaron and his team are so helpful. They tuned up my Specialized hybrid and shared lots of local trail tips. Bonus: Ember the shop dog!
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July 2022 by Jeremy Jensen
Made the trip here from Ephrata because of reviews and shop pics. My ebike needed a 100 mile tune and the owner greeted me with a smile and a quick inspection on the spot. He was also able to accommodate me with a same day turnaround which was awesome! Ended up picking up a strider for my son as well. Great shop with knowledgeable and friendly staff. The reviews don't lie! Will be coming here exclusively for all bike needs. Can't recommend enough. ?
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July 2021 by Jesus Zapien
Went in to get my my chained lube and tires Aired. While waiting got to talking with Aaron, at no moment he tried pushing any products on me, also giving the fact That I Have never been there before. Aaron also invited me to join for bike rides! When I tried paying for the work he had done for me, he said it’s a no charge. From now on that’s where I’ll take my business and it’s not because he didn’t charge me but he had great costumer service. Aaron thanks again! I will be coming back!
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June 2021 by Ian Wright
coudlnt find what i needed anywhere else. very knowledgeable staff. i came in for scooter parts and was able to be out and taken care of quickly. they did not try to push parts on me i didnt need. and helped my son even though they didnt have his brand of scooter he was able to help and figure it out.also the the pre built scooters are reasonably cheap and several options to choose from. also i hear they do great bike tune ups and bike deals but i have not had the opportunity to have them help me with that.
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May 2021 by Lupe D.
Love this local bike shop, live in Cashmere and had to go check it out. By far the best customer service I've ever experienced, full of knowledge and friendly people! Will definitely be recommending this place to all my friends and family. Plan to go back and buy a bike for myself soon!
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May 2021 by Jesse Miceli
This is absolutely my local shop now, and I'm coming from Wenatchee. A great selection of bikes, and quality gear at the best prices in town. The owner is an absolute joy to deal with, and I can't wait for my next upgrade!
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April 2021 by Steve H.
The owner is knowledgeable and friendly, doesn't try to oversell you stuff you don't need. His prices are extremely reasonable as well. Highly recommend this bike shop!
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April 2021 by Sydney Troxler
Went in looking for a new bike for my toddler. Aaron was very friendly and helped us find the right fit for my fast growing kiddo. We will definitely be back in the future!
