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September 2025 by Mark Valdez
Secure location this is my second time using their services.
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September 2025 by S M
Professional, Friendly and Quick to help!
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August 2025 by Sara Ogren
Had the pleasure of using this storage facility for years now. Best one I've ever had.
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June 2025 by Vicki Burt
Kayla gives outstanding customer service! Very friendly, knowledgeable and willing to assist in a very professional manner.
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June 2025 by CHERYL TATYANAH
Kayla is phenomenal
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March 2025 by Steven Troy
Smooth transaction really nice lady behind the counter
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March 2025 by Joker Electric
A decent place that’s clean. A little pricier for smaller space and having the slope in front of the doors make moving your stuff a little annoying. But it’s clean and nice.
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February 2025 by Sue D
Excellent service - appreciate the extra mile.
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January 2025 by M Wohrle
Such great customer service. Units are clean and well priced. Kayla was so helpful and made the whole process easy.
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October 2024 by Di Jolly
Exceptional customer service at this location. Kayla, the manager, respectfully followed up and communicated with a sense of urgency, answered all of our questions. The location is clean, well-secured with fencing, plenty of security cameras and on-site security overnight. Looked at several businesses in the area for pricing quotes, but it came down to a better level of customer service here. Kayla is a credit to this business because she was the deciding factor to rent here in addition to the the facilities.
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September 2024 by Mitzi Williams
Kayla was awesome. Friendly and professional. We got a great deal on storing our trailer here in Washington so we can easily visit our new grandbaby , as we live out-of-state .
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August 2024 by Beverly Bowman
Renting again. We rented years ago when we were stationed in WA before. We saw a “special” at Public Storage this time and made the BIG mistake of not returning to Emerald Self Storage. So we are back and won’t ever fall for another corporate “special” again. The customer service is 110% better at Emerald and they don’t try to raise rates every month. So happy to be back with Emerald Self Storage.
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July 2024 by Tim Hess
They don't have that great of access to the smaller indoor storage units and complain if you wedge the door open when moving boxes in. But the lady was friendly.
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July 2024 by Jeremy Lashley
Friendly
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May 2024 by Suzy Gordon
I needed a small unit for a short amount of time. I saw the special for the size unit I needed but prior to deciding to go to Emerald Self Storage, I stopped by another storage facility to compare prices, just to make sure. The place I stopped at also had a special but by the time all the fees were added on, it didn't seem like I was getting any deals. I decided to proceed to Emerald Storage and I was greeted by a very friendly and helpful assistant manager. The sign-up was quick, easy and the unit was exactly what I needed. Better still, the rental and fee structure is easily understood and very reasonable. I appreciate their location in that it's not on a major thoroughfare, but still convenient to access, so I feel it will be safer to store my things here. Thankful I ran across their website!
