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March 2024 by Andrea Anderson
Ken is amazing! He was very gentle and understanding that I needed to lay down for labs. Highly recommend him.
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May 2023 by Angela Howard
The wait time for blood work was abnormally long. The woman who took us back was so incredibly rude. I tried asking her how her day was going to soften the mood a little. Didn’t work. My daughter was so nervous about having her blood drawn and this woman was so awful. I was abrasively informed that my daughter was not in the system. Her orders must have expired. I handed the woman my paperwork and then asked for it back. I decided to leave. I won’t let someone like that touch me with a needle. I won’t trust her to take my blood. I will never go back here again.
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July 2022 by April Shearer
Went in to have a test done that was required to be drawn by a certain time. The receptionist acted as though I was being inconsiderate for having a timed test to be done because they may need to move me in front of someone else to get it done in time. I showed up 30 minutes before my blood needed to be drawn which is what I was instructed to do by my doctor. I didn’t show up last minute. When I followed up to ask if she was able to confirm with the phlebotomist if they could see me in time she rolled her eyes at me before answering my question. I was able to get my test done in time, thanks to the phlebotomist, but the receptionist offered no help other than talking to the phlebotomist about the situation. The phlebotomist was fantastic but if you’re looking for good customer service all around, including the receptionist, go to a different location.
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December 2021 by Valerie
I was taken care of very quickly.
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August 2020 by Veronica S.
Labs...nothing more nothing less. Shared waiting room with Woodcreek Pediatrics, take a number and ring the bell. No need to check in with anyone at counter as they are with the pediatricians not labs northwest.
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November 2018 by Uriel Grey
Lovely staff :) i went and had my bllod drawn and Pam was wonderful :) Camille was very nice and helpful