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October 2025 by eryn avara
Worst manager there only says dually noted on complaints, poor management skills. Poor team leader, they broke lug nuts on my truck and didn’t own it, then I asked them to be saved and threw them away. Guess they didn’t want me posting pics of their work online. Les Schwab lost my business for good
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October 2025 by Jon Campbell
The employees are always nice and seem to offer additional information without having to ask them. They genuinely give opinions when you ask them and they seem honest about them. They'll even give you other places if you need or want something they don't offer. Service seems pretty quick and I really appreciate their free services.
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October 2025 by Ryan
They will fill your tire for free!
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October 2025 by Old School
My dad and mom got me tired as a gift from here. Very kind and thoughtful of them. One of the tires started leaking because of a bad valve stem not a big deal took a little long to get it done. 3 months later the tire light comes on so I take in have no idea ? They finally get the car in come back and tell me tire sensors are bad All of them? Really? You guys just replaced the tires and why did you not catch it then And wouldn't be making a third trip for the same tires and now they want 300 Walmart will do it for $200 That's a big difference to me. So they lose the job and I have to go to another tire store to complete their job.... Not terrible but not great either.
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October 2025 by Mark Blom
Not the service they used to provide but still better than most for tires. I don't like that they don't sell major brand name tires .
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August 2025 by Diane Bryan
Dependable, great service!!
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August 2025 by Richard Wisti
Outstanding customer service from Melissa! She was attentive, listened carefully, tolerated my dad jokes, and had a great attitude. She was very knowledgeable when it came to my technical questions about chains, tire sizes, driving conditions, WADOT requirements, and four-wheel drive. She insured my chain exchange was seamless and effortless. It is very rare when a company actually delivers high-quality, high-level customer service. With Les Schwab –and this location in particular– you can count on top-shelf customer service every time! In addition, their service team ran out to meet me at my car and ask what they could do for me! It's not just a gimmick on the commercials. I'm a customer for life, along with the five other members of my immediate family. It is all too easy to find negative, derogatory, and complaint posts. Please join me in sharing your positive experience at this Les Schwab.
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August 2025 by Grey Rose
I was having a really difficult morning. The rep was really nice and helpful and filled and checked my tires for any punctures free of charge. They reccommended possible steps to take if the tire pressure warning persists. I was really grateful & will definitely be back for future tire needs
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July 2025 by Michael Hassur
Fast service, friendly, and helpful. Good prices. Excellent service - as usual.
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July 2025 by Jjmm23 Jk
What a bad service. I arrived for an alignment and balancing and out of obligation, they wanted me to buy some tires. Otherwise, they couldn't do the service. When I told them I wasn't going to buy them, they got angry and treated me differently. Bad service. I won't go back.
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July 2025 by Jim Hill
Drove in today without an appt for a tire thahat had a slow leak. Saw me right away and had me in and out within an hour. I've gone to this location several times for tires for boa trailer and forbtires and wheels on my truck. Always great service.
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June 2025 by Vicky Waktins
Great customer service and friendly. Had my work done quickly.
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May 2025 by Felix AvaMolifua
Always good 😊 service, professional and been going 14 years total and this location 7 years
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May 2025 by Kimbo
They were friendly and informative. I appreciated that they explained a few things I should get checked out and done but didn't push that they could do it.
I took their info to my mechanic and his reply was that Les Schwab was usually right on with their assessments.
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May 2025 by Tina Alvillar
Fast customer service and knowledge of my needs. Purchased 4 new tires in 2023 from Puyallup store and should have never Went to the one in Kent first and they just look at you from the Bay Area. Never came in to check what my needs were.
