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January 2024 by Google user
Easy access to service bay off a not busy side street. Drive right into the check-in bay and walk up to the counter to hand over keys. I will say this location had easier access and a larger receiving area than the sister location in south Tacoma. Same great service with ample waiting room area and restrooms and snacks. Both locations send you video of the inspection and service, which is great so that you know they're actually doing the work.
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August 2023 by Margaret Green
Staff are friendly and do their work in a timely manner.
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July 2023 by Jim Bouchard
Always good experience. In for oil & filter change. Tire rotation. Approx 1 hour. Have an option to watch live. Nice waiting room..coffee and snacks
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May 2023 by Himanshu Agarwal
Never ever going to this service center again. They left the screws at the oil change compartment and the flap completely came off while I was driving on a highway, posing a severe risk to my family. Not going to risk anymore going to them to get my car serviced.
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April 2023 by Michael Baltierra
Customer service is great. Staff is super friendly.
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February 2023 by Larissa Ranz
I have been bringing my Mazda here since I bought it, in 2013. Matt and Jeff always take GREAT care of me! They never try to fix anything that doesn't need fixing and do their best to accommodate getting me in for the service/repairs that I need.Services: Auto tire replacement
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December 2022 by Norma Orozco
This dealership deserves zero stars. My worst nightmare and worst experience. Really think about taking your car to them. It took them 5 months supposibly to fix my car but all they did was nothing. Got my car back and it has problems that my car didnt have before taking it to them. Dont believe all their BS about having the best technology to fix your car and their certified technicians. DONT THROW AWAY YOUR MONEY like i did paying them 6,000 to fix my car and now my car has other problems that didn't have before taking it to them.
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December 2022 by Sabrina King
Thank you Matt and Evan in the service department! Both were very knowledgeable and polite. Top notch customer service.Services: General repairs & maintenance
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December 2022 by Debbie Olivas
Bilori was so nice and the whole process went so smoothly an fast.Everyone was ver nice and efficient.
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November 2022 by Ashley M.
I have had nothing but great experiences with the service department. From warranty work, to my standard oil changes and tire rotations. I have always received great communication, ease with getting a rental, and today the younger gentleman Evan that always helps me went above and beyond. Taking my jeep to the business across the street for me when it was finished and walking back in the snow. Customer service at its finest!
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November 2022 by Van dame
Stay away from this place,they didn't do what they were supposed to do like resetting and angle sensor and found a broken tie rod end lock nut and still did an alignment so I will have to pay double . After talking to Kyle the service manager he assured me he will help me out and fix the problem.
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August 2022 by Bryan Rodriguez
Had my 60K service done on my 2015 Mazda6 . Meegan Pieruccioni was my service advisor. Meegan made sure that I received a great deal on my service as well as making sure my vehicle was serviced %100 accurately. If a mistake is made on Puyallup Mazda's behalf Meegan is quick to make sure the customer is taken care of the right way. Thank you for treating me right Meegan!!
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August 2022 by Rachel Brooke
Quick oil changes, friendly staff, and great snacks in waiting area... just wish there were more places to sit!
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August 2022 by Randy Christ
Video of your cars service is a very nice touch! VIP is so worth it :)
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April 2022 by Marilyn O'Brien
Great service, the best service people, even early in the morning... comfortable lounge, large screen TV. I trust their work and recommendations.