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October 2023 by Jonny To
Waited at the shop for over 30 minutes and they couldn't even acknowledge I'm there. If you see a customer atleast greet them. Just looks and says nothing.
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January 2023 by Joey May
Highly recommend the folks at Platinum audio. Customer service couldn't be any better, these guys stay late on a Friday evening to help me with a smile on there face & a great attitude. Love the "Ma & Pop" type atmosphere and couldn't ask for a better experience. Thank you
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August 2022 by Christopher Reeves
These guys were able to fit me into their busy schedule on short notice and did great work.
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June 2022 by Allyson Coward
This is the worst place you could possible to go to for any help the bald guy is extremely uncooperative. He has no respect as a customer and treats you like your nothing. He is absolutely useless they need to fire him to increase their own business and reputation. The guy is rude and doesn’t have any kind of empathy or understanding for life circumstances. Does not do anything just sits there ignoring phone calls all day and being so very dismissive to anything you say. Absolutely the worst customer service I’ve ever experienced . I can honestly say FIRE HIM ASAP!!!!!!
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April 2022 by Marie Tedrow
I came here because I scheduled an Smart Start ignition interlock installation and Platinum Mobile Electronics was the closest location to my home. I read all the reviews before I scheduled my appointment, and I am some what surprised.I arrived a few minutes early for on my 10:00am appointment. The shop opens right at 10:00am. The gentleman that I spoke to was polite the whole time and answered any questions I had.*** Over the phone Smart Start told me I could pay the $125 fee in cash. Thankfully I also have a credit card, because this shop does not take cash! They only take debit/ credit cards. ***Otherwise I have had a pleasant experience with having the ignition interlock installed. Let's be real --- it's not something anyone wants in their vehicle, but Platinum Mobile Electronics made the process quick and painless! So if you find yourself in this position needing a IID (ignition interlock device), I would highly recommend Platinum Mobile Electronics for your Smart Start installation.
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February 2022 by Martravia Reed
got my truck done in one day and worked well with my budget. super happy
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December 2021 by Mike Morales
I tell you one thing he keeps the bathroom smelling clean lol. Definitely a great guy great customer service there’s nothing bad to say about this guy or the company I do business with him as much as I can
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August 2021 by Strictly Business
Worst experience ever the owner was very rude and unprofessional I would never recommend this place. The service is terrible and so is the work. Worst business I’ve encountered in a very long time.
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August 2021 by RyuBlaze
Technician or potentially the owner was Rude, made just simply trying to schedule a chore to do and an uncomfortable experience. I've had much better experiences at other companies.EDIT: Honestly after I left my review, I also looked at alot of other reviews and find the responses from whoever deals with their reviews to be extremely Passive Aggressive/Deflective. The issue I immediately noticed was the attitude of the owner, and their naturally condescending demeanor. I wish them luck and nothing personal, just my opinion of my experience hence the point of the reviews.
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April 2021 by JASON Lasick
Very good service nice guys very nowlegeable
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March 2021 by Krystena Williams
I want to say I had a wonderful experience here the staff are friendly and very professional.Craig my installer was very polite and curtious he was patient in explaining the details of my interlock device and was very patient with me..i would recommend this place to everyone. It makes your day alot better when you have good customer service at any business. Thank you to all the staff for your great service and customer service
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March 2021 by SEAN SEHLIN
One of the worst customer service experiences ever The sole employee was fine it was the suspected owner who is a complete joke. How this place has made it this far is absolutely puzzling. Retired professional and safe your time and headache when I mention this. Stay away!
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March 2021 by Alex Triggs
Not very nice people. If you're going to get a interlock installed this is not the place to use!
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March 2021 by Gloria Davis
Thank you. It was super fast service. The installer was nice and if you know about smart start of course it’s not a pleasant thing and appointments are very important... read through all through the information... don’t skip on re calibrating! It’s very important.Thank you Scott
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November 2020 by Meach Dot
Great service. In & out, NO issues.. Will come back for other Audio needs soon!
