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September 2025 by Jonathan Hester
Please don’t store your items here. I had my personal belongings stored for 1.5 years. Coming back just to find rat droppings and urine all over my furniture. I had to throw away everything it was so bad. There is an obvious rat infestation that they are not addressing. Paying 100+ Dollars a month just for it to be ruined. All that was stated was “looks like you don’t have insurance on the unit”. If you care about the items you are storing, i recommend somewhere else. If I could give zero starts I would. Max did his best to help, but it simply wasn’t enough. Do your own research.
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September 2025 by Melody Perofeta
Max was very great, helpful, informative and had great customer service! Very friendly and super nice. It was a pleasure working with him while setting up for a storage unit
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September 2025 by Valerie Hartwell
Great to give a review for Max at this storage unit Max was above and beyond helpful with everything I needed that made it simple for me especially during a time of stress when you're moving appreciate his service much!
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September 2025 by The Farklenator
Rats ruined my couch and computer chairs rat shit and piss on everything and it went from $80-$130 in the time I was here just for my stuff to get ruined? What’s the point I should be refunded for the whole time if my stuff just got ruined because of their negligence
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August 2025 by Matt J.
Rats. Lots of them. The attendant on duty took pictures of my ruined furniture, promised to submit a report and work on getting pest control to handle. I called after the first week and was told the attendant hadn’t reached management yet but said he’d get back to me. After 4 weeks and additional calls that went straight to voicemail, I called corporate. They offered no resolutions but DID tell me they had no reports filed on my unit.
Buyer beware. I have no personal axe to grind here. I hoped they’d respond quickly to rats and at least fumigate so the damage would stop (I checked recently and there are more droppings on the furniture). I’ve now got a bunch of junk I can’t clean that I’m paying to store. A lot of these 5 star reviews surprised me as they don’t seem to be actual reviews—just ‘I like so-and-so’. If you want a more detailed experience, check out my review on Yelp. I’m sure you’ll be able to figure out which one it is. Good luck.
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August 2025 by Melissa Dole
I left the state due to domestic violence and had my entire life in the storage unit for 4 months. I came back to get my items, and there was droppings of rats or mice. I believe one of them was in one of my boxes, because I heard something moving around.So when I got home, I just laid it on the ground, hoping it would come out. I also had several items missing unfortunately. 😕
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August 2025 by Marlene Wilp
The attendant we dealt with was friendly, personable, and knowledgeable. She walked us through the process and we felt very good about renting an RV space with this storage company.
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July 2025 by Roman Santiago
Jackson was awesome and service was great!!
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July 2025 by Raegan Thomas
First time bidder! Jackson was great showing me the ropes!
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June 2025 by Vanessa Trissel
Had an amazing experience! Max was super helpful and supportive through the whole process!
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June 2025 by Jeremiah Gonseth
Mac was amazing at walking me through the process definitely would recommend to come in on his shit excellent service five star employee
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June 2025 by kcguinn
Max was great and super helpful. We got a smaller space after he showed me the units in person.
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June 2025 by Jeff Ralston
First time at public storage, Max was amazing! Thank you
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May 2025 by aileen Rodvelt
What started out a stressful day was transformed into a pleasant and easy experience because of a very dedicated and professional employee named Amy. I hope you keep her on with your company
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May 2025 by Deonte Sykes
Worst availability in the world. They will send you emails regarding fees if you go in or out of the gate late but for instance I and my partner downsized units and have no access to the door we need, but we need our stuff moved out of the other unit. Attempted to call customer service and the best option you can do is leave a message with the property manager because even though they’re website says their open and they have a sign with office hours, I have not seen or spoken to anyone for assistance when needed at any point even when needed on moving into our initial unit
