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November 2023 by Korey Pullen
I had a discrepancy in pricing per month, Ariel got my problem resolved quickly and effectively.UPDATE:Rates increase online, stopped by to see if anything could be done and Lindsay went above and beyond to help me with my needs, very grateful for her help.
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October 2023 by Adrien Rosamond
Could be a lot better. The facility is nice, but when you allow homeless people to sleep in your facility and destroy the carts it makes me want to take my stuff someplace else. Also, there’s only 3 moving carts for the whole facility. So have fun carrying your stuff through by hand.Edit: added second picture, same vehicle different day.
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October 2023 by will james
So recently I've been having issues with this facility. Here's the deal breaker somebody has burglarized my unit apparently there is no footage of this but they have cameras everywhere just remind you that your stuff is not safe at this facility poor management
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October 2023 by Justin C.
Good price staff was very helpful no complaints. Would come back again. Person who helped me onsite was great.
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September 2023 by Michelle Pomerinke
Incredible customer service. Sharron was absolutely incredible. Super nice!! She made sure that I got the right rate and the unit that I needed. She went above and beyond in the customer service area. Very pleased and grateful to have met her and I look forward to our continued business. Great job Public Storage.
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September 2023 by Marcella Herman
Awesome promo and very clean and efficient and we're very responsive when I started my inquiry .
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September 2023 by Christopher T.
I really appreciate Sharron helping me get fully setup with my 5x10 storage unit. She really helped me with all my questions and concerns, plus, provided me with respect while securing informations with superb security protocols. All in all, THANKS FOR HELPING me SHARRON!!! @ public storage on 16311 Meridian Ave E Puyallup, WA 98375 United States. - Christopher Thomas
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August 2023 by Just Me
Went in looking for prices and found a super friendly woman. Renee took the time to show me a couple of units. Even tho it was really hot she didn't seem to mind. She did it with a smile on her face and a great attitude. Thank you Renee
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August 2023 by LaLamar McIntyre
SHARRON IS THE best employee she had the sence to think someone was waiting for her here. She arrived long before anyone could be reached. She fixed us up ASAP. Corporate Needs to have more than person on site. She was a pleasure to meet and fix the problem of someone forgetting to take an incorrectly placed public storage lock.M&L Thompson
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August 2023 by Allison Lee
Angel is phenomenal! She is extremely knowledgeable and breaks things down so they are understandable. Public Storage needs more people like her!
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June 2023 by Alec C.
Looks like their Monthly pricing continues to be consistent. It's tough to go early due to the tweakers at this location. I started at 128 a month, then it went to 148 and now they are wanting 197 a month. Ridiculous
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May 2023 by Jeffery Holman
Ciera is the best!! She made us so very happy that we decided to store our things here with them.. Best customer service experience I've had in a very long time.. Thank you Ciera...
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May 2023 by jayisa transformer
Ariel was a big help. We loved the customer service super friendly and sweet. Helped us out in a hard time.
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May 2023 by Westley Shaffer
Staff is great. But it's not a true 42/7 access. Hours at 6a to 9pm. If you need access outside those you're to call them. Kind of a pain if you're constantly on the move.
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May 2023 by Kathy Ice
I am generally happy with Public Storage.One note though, when you "reserve" a unit online, you are only reserving the price. The actual unit you "reserved" may not be available when you get to the store, FYI.