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February 2022 by Eugeniu Holodcov
I bought one gallon of paint from them by mistake wasn’t the right color I took back to store after a few days and they said we can’t it back and didn’t give me the money back..dont by anything from them they treat customers Unprofessional
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October 2021 by Martin Haigh
Great customer service for sure everyone very professional and very knowledgeable of their products and tools
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August 2021 by Stacy L.
Horrible customer service. 100% understand shortage on paint but when asked the sales associate to call another local store she continued to repeat herself and wouldn't pick up the phone to call. I ended up calling the other store right there and they were very helpful and answered all questions. Wouldn't shop at this location if you want great customer service.
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July 2021 by Yaroslav Chesnokov
I made an order, Came at 5: 20 and it was still 40 minutes before closing, they didn't let me pick up my order, I won't come here again
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May 2021 by Arin Anderson
I came in and had no idea what I was talking about. Hope helped me and she is the best!! I don’t write a ton of reviews but she deserved one!! She was so patient and helped me pick everything out I needed! So much better than HomeDepot highly recommend this location!! I couldn’t have gotten through this process without her help!
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April 2021 by Tim Miller
Best quality paint at the best price.
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March 2021 by Wesley Abraham
Very helpful, had a commercial question and they pointed me in the right direction immediately.
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December 2020 by Nathan Collord
Always helpful
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December 2020 by Anthony J Frank Sr
True professionals, and very polite and friendly.
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December 2020 by Dave
This Sherwin-Williams location has been great every time we use it. Have never had a problem with the quality of the paint. Nice to have someone behind the counter with actual expert advice. Unlike the big boxes!
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November 2020 by Sandra Latino
fast efficient service!
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October 2020 by Melodie Hayes
I went to the wrong Puyallup shop...great service at the other one!... and found nice people but seriously weird service. They were training a new employee and I know paint takes time. But it was a small order so I stood at the counter while they went POINT BY PIINT with this poor man. If they had told me it was going to take 20 mins just to get through the paperwork, I'd have gone for a much-needed meal and come back. But not a word... I was dying, finally, and when I finally was charged for the paintbrush, I said I don't CARE if I'm in your system, just charge me and let me go.They finally shoved a box of paint at me and....they'd added and charged me for a third color I didn't want. But by then I did not care. I'm sure they meant well and hey, you gotta train people. But communication and consideration for the customer...zilch.
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August 2020 by Kelly Coughlan
Staff are very helpful!
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July 2020 by Korrissa C
I was happy with the selection and especially the quality of the paint offered here. The person helping me was kind, friendly, and knowledgeable. I will definitely go back if I need more!
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July 2020 by Mary Dann
Love them! Recently painted our interior exclusively with SW paint and they were so helpful, even with my EXTREME pickiness! I used to only use Benjamin Moore, but my real estate agent turned me on to SW and I’ll never go beck. Plus, the staff are way less snooty.
