SmartStop Self Storage in Puyallup offers a reliable and convenient solution for storing belongings, servicing nearby areas like Sumner, Edgewood, and Milton. The facility features climate-controlled units, video surveillance, and wide driveways, ensuring a safe and accessible environment. Customers appreciate the "First Month Rent Free" promotion and find the rental process smooth, although using a mobile device can present challenges. Staff members, especially Marty and Brandi, receive high praise for their exceptional customer service. They are described as knowledgeable, friendly, and willing to go the extra mile to assist customers. Reviews highlight the clean and secure grounds, along with effective security measures. Many customers feel reassured knowing their belongings are safe and in good condition. Overall, SmartStop Self Storage is recommended for its great prices, helpful staff, and a positive storage experience.
Brandie was super helpful, and exceeded the customer service expectation of any place.
December 2025
Brandie was amazing. My lock wouldn't open for unit 183. She used some W-40 and a hammer and she got it open. Thank you very much. Now I can put up my Christmas tree.
December 2025
Marty and Sarah were a great help. I came in grumpy and left with a smile.
