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June 2022 by Lowell Whitworth
Got my new truck there worked with Craig the internet sales manager and he was awsum to work with throughout the whole buying process. Great place to go for your next truck.
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May 2022 by Paul Woody
We found ourselves in the market needing a 3/4 or 1 ton truck. After a quick online search we realized that Sunset had the most new and used Chevy trucks. So we set out on a Saturday expecting to spend the entire day hunting and haggling. Instead we had Dino and Jake help us find exactly what we were looking for. Got us a deal we weren't expecting and has a rolling within half a day. Loved dealing with these guys. Highly recommend them.
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May 2022 by Cassandra Harris
They did all they said they would. Gave my friend a great interest rate, no down payment. Great truck too
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July 2021 by Daniel Fry
Awesome deals no pressure sales
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July 2021 by Chad Sutton
Didn't buy a truck but staff were helpful..
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June 2021 by Anthony Gurule
Ask for Mark Ball very helpful
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May 2021 by Dan Reimer
Very unprofessional, and will ditch you as soon as you sign paperwork. No communication between staff, and that leaves the customer in limbo. Have been loyal GM customer for over 25 years. Will never step foot in a Sunset dealership (all brands) again. Will recommend my friends and acquaintances to NOT shop there. Horrible experience. ** Follow-up - Went to another brand dealership, and was treated like gold. Got a loaded full size truck (2021) for about the same price I was going to have to pay for a 2020 Colorado. Not even in the same category. I want to reiterate, I will NEVER set foot on a Sunset sales floor again.
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March 2021 by Jeremy Peterman
Sunset was amazing!!! Thank you Steve for all the help!! Without a doubt I will be back.
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March 2021 by Heidi Mosier
Gave us a great offer on a truck ! Thanks Jason!
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March 2021 by Ethan Young
EDIT:DO NOT buy the "Gap Coverage" they try to sell you. There are so many exclusions in the contract that they will only cover 10% of what they owe or deny your claim entirely.Next time I'm going to a dealership that doesn't lie to me.Original:I recently bought a truck here and so far my experience has been exceptional. Chris Christophe was a good salesman to work with. I told him what I wanted, my price range, and my trade in value; he didn't try to oversell me or fast talk me into something I didn't want. While waiting for financing we even had a pleasant conversation. The finance guy (I cant remember his name) was great to work with and made the entire process very easy and fully explained everything in a way I could understand. Sadly, right after I left the lot late on a Saturday with my new truck, I found out that the tire pressure sensors in the wheels were not compatible with the truck (long story). I returned after a couple weeks to get my license plates and asked to speak with the manager. He came out quickly and though I was fully prepared to be a huge pain until the problem was resolved, none of that was necessary. He listened to me and immediately offered to get it looked at and fixed right away. I was greatly pleased that there was no argument or rudeness, just good customer service. The only negative in my experience was waiting 4 hours for a repair that should have taken 1, and I had to go to a tire shop the next day to fix the terrible balancing job. Final opinion, GREAT customer service, TERRIBLE mechanic (probably just the one guy though).
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March 2021 by Kerri Case
The guy that helped us was awesome! He showed us every car we looked at as if it was his idea, and he put up with my constant indecisiveness. In the end we did buy a vehicle and I couldn't be happier. Thank you Sunset Trucks!!
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March 2021 by Danny Boy
I bought a 55k dollar "Certified Pre-owned" Raptor from these guys this summer in August. It only had 50k miles on it, and after questioning them about the vehicle history and present condition of the vehicle, they had me convinced there was absolutely nothing wrong with it. In fact, they told me when the previous owner had traded it in, they didn't have to fix a single thing on it because he had taken such good care of it. The day I drove it home, I noticed some mold on the floor in front of the passenger seat. I thought maybe someone had spilled some food or drink on it and went ahead and cleaned it up without thinking anything of it.About 2 1/2 months later, November came around and my truck was parked out in the open during a heavy rain. When I opened the door I found water dripping from the passenger side of the sunroof and dripping out of the window column like a faucet. The whole passenger-side front quarter of the vehicle was soaked from roof to carpet.I called Sunset and reported this to them. I asked if they could pay for service and any damage that this leaking had caused. I told them I found mold on the floor when I first bought it, and I am sure this was a problem that was overlooked by their inspectors.They told me that I would have to pay for it because I didn't report it soon enough. I told them it was the summer time when I bought it, and that there was no significant amount of rain to cause this until now. I said that there was no way I could have known. They said I still had to pay for it myself.Now I am awaiting an appointment with a Ford dealership to inspect and fix my sunroof, and possibly the interior.For a 55 thousand dollar "certified Pre-Owned vehicle" you would think that they would have checked the sunroof for leaks...I have a lot of anxiety about how much extra this is going to cost me in the end. I feel this is terrible customer service and this is possibly going to cost me a lot of money.Update: So far, I have spent over a thousand dollars on repair costs and rental vehicles. I took it to Sunset Ford to fix, and they sealed the third brake light. Somehow their technician there missed the leak in the sunroof seal area and now I have to take it back there again...which is going to cost more money.
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November 2020 by Houston V.
AVOID THIS PLACE AT ALL COSTS! SHADY PRICING- that's why no pricing is listed. I called in as I live 1.5 hours from them, and wanted to see if they had any trucks in my 20k budget. They said they had some, but not many. The sales guy said if I opened up my budget to 25k, I'd have more choices I told him 25k was my max, he said they had a ton of selection for that price point, and to come down. We drove the 1.5 hours one way there, for them to tell me they never said anything about price, and they have one truck for $27k. They pulled the truck up and it was so gross! Covered in white dog hair, dirt everywhere, and a cracked windshield. Was told it hadn't been through inspection yet, and their service department was closed due to COVID. This place is a joke! They have no prices listed, because they will tell you a price to get you to come in, and then they change the price!
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August 2020 by Andy Greenwood
Ask for Steve Bishop. I've bought 12 cars and trucks over the years from him. Great service dept too!
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July 2020 by Susanne Fafnis
Steve Bishop, Tyler and Cole provided great service and were fantastic to deal with. We're very happy with our new purchase.
