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February 2024 by Iberius Polonius
Good service. Set me up with a new line in no time. Kudos to Agustina.
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February 2024 by Mircea Barbos
Disappointed!…So here is the story,decided to switch to T-Mobile from Verizon,we went to T-Mobile store in Puyallup ( South Hill Mall ) ,they told us that they would buy out our Verizon contract,but they didn’t follow through,and because of that Verizon charged us a $1000 +…also they didn’t tell us about other promotions such as keep and switch.
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December 2023 by Michelle Loomis
Sydney was who helped me and she was amazing customer service was great so friendly helped me for about a hour. If you need anything go to this store they are the best.
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December 2023 by Samuel D
Best T-Mobile store. Eddy and other staff were extremely knowledgeable, prompt, and friendly.
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December 2023 by Karina Stamper
My fiancé and I were so happy with our experience today at T-Mobile. Sales Rep Jacob was very kind and personable; he went the extra mile and stayed after hours just to get our plans set up. We are very pleased :)
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November 2023 by Melissa Fox
I was at the South Hill Mall T-Mobile store this morning and received amazing help from Lizette! She not only set up the app service on my cell phone, but also got my tracker to be recognized and synched with my phone. She had so much patience and was very respectful. Thank you so much, Lizette.
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November 2023 by Joseph Milas
My wife went there to get a screen protector changed that was under warranty but the people in there would not honor the corporate warranty. She called them from another store. When they answer they put her on hold and we decided to drive over there. She was still on hold, and the two people working there were just standing With no customers but the phone was still on hold when she went in and she asked to replace the screen that was under warranty. They said they could not do that. She had to go to another place to get it, And she asked to talk to a manager they said that manager just stepped out But when she said she was gonna call customer service, the manager just happened to walk room and he would not replace it But it had a warranty, so we called customer service and they told us he was wrong she asked for his name, but would not give it
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November 2023 by DP
This store is great and the staff is even better. They did more than they really needed to do to take care of me. Liz is super cool, professional and very helpful.
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November 2023 by Asiaa Lay
I went in and was helped by a young lady named Lizette ! Great customer service and got me the exact phone I’ve been wanting with a great deal on the line !! Thanks so much and will definitely be back ?
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October 2023 by Madison Clarke
Liz is the best! She listened to what I needed and was so helpful to help me accomplish my needs. I will definitely be coming back to work with her.
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October 2023 by Dave Clarke
The manager and staff are very knowledgeable. Liz , Kenny and LeeAnn always do an exceptional job. Glad I am with T Mobile.
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October 2023 by Carlos Figueroa
When in need of anything from T-Mobile, information, billing assistance, or equipment, this particular T-Mobile outlet, located in the South Hill Mall in Puyallup, is where I go. The staff is unfailingly patient, polite, professional, and eager to satisfy. Each visit is an ideal customer service experience. Kudos!
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September 2023 by Steven Owen
Great T-Mobile store. Actually among the best. The nice Lady that helped me with a new phone, & tab7 was very knowledgeable and fast. Also made sure I got the best deal on my purchase. So wonderful to see a nice company still exist. Thank You, T-Mobile & Nice Lady LS
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September 2023 by Starkiller _
$5 to pay your bill in store with cash. Trash service with Kenny V. Probably lying about his name… wouldn’t blame him
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September 2023 by Mary Dutton
The ladies at this location are great, but the manager here is the absolute worst. Just because of his unprofessionalism my family and I will be going elsewhere.
