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November 2023 by Aileen C.
I Love shopping at Target but mostly at this location. It's not overly busy. It's much pleasant to shop here. Love the availability of Starbucks. The store has quality merchandise and pretty good prices. I take advantage of the Target circle deals and offers. Customer service has been great on all my visits this far. I like this location most especially since it's close to my bank and now next to Daiso as well.
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May 2023 by John P.
Never again. Marketing and commercialization gone bad. Blah, blag, blah................
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March 2023 by Chris S.
For the past few months the conditions in this store have gotten worse. Shelves and products are scattered on the floor and shelves. A lot of empty shelves and displays. Empty or partial food items such as drinks,and containers are here and there on merchandise shelves. Have had several errors at check out. Over all it's just disappointing to shop when the store is so unkept.
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December 2022 by Quinn W.
Cyndi in the starbucks is amazing! she remembers my name and my order every time i go in. The staff always remember my son too, and make an effort to interact with him! This target has a much bigger selection of kid's books than the other one on South Hill so that's definitely a bonus for us. It is also the only location that consistently has the brand and size of diapers we need, as well as lots of vegan food options. The only downside is they definitely need more security. More often than not, there is someone walking out of the store with a huge bag or cart full of items that they're stealing, and no one does anything about it.
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August 2022 by Itzel S.
I recently visited and the customer service was okay. There were some staff that wasn't worried about helping and there were others that helped a lot. The store itself is really organized which made shopping enjoyable.
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August 2022 by Jake V.
I placed a Drive up order for 4 chobani key lime crumble yogurt on August 3rd 2022 and I got home and started eating the yogurt and it tasted spoiled and saw the expiration date was July 20th 2022.
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June 2022 by Ky J.
I feel so bad for the employees of this target. I frequent this location at least twice a week, and almost every time I'm visiting this store I see multiple shoplifters leaving with carts full of items. The poor employees (mainly women) & security guard (security guard is about 5'3 and maybe 100 pounds) look completely defeated dealing with this influx of crime. This location needs to hire REAL security or have a police presence before this problem gets anymore out of hand. The parking lot constantly has homeless roaming around and people who clearly are either on drugs or are scoping out vehicles. Target needs to take control of this situation before someone gets hurt or they lose their entire staff.
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March 2022 by Kindra S.
If I could give their customer service a zero I definitely would. I had bought a crib online with Target and unfortunately one of the pieces was broken when I received it. So I took the piece and my receipt back to target because it stated online that they had one in stock at this location. Obviously I wanted to look before hand so I didn't waste anyones time. I asked if I could swap out the piece for the other correct piece and was told that that's not possible and that because I ordered online I had to ship it back which makes no sense because specifically online when you place an order and you try to return an item it states that you can take it in store but the manager continued to tell me that that was incorrect. I was not rude at first whatsoever and just explain the situation. I always Buy most of my baby items from target and I've never had an issue with a return. But the manager decided to give me a lot of attitude and constantly roll her eyes at me while engaging in conversation it even got to the point where she was very loud that security came over and stood behind her acting like I was the problem. Mind you I'm eight months pregnant just trying to get a crib. She continued to be rude and finally said that she would look to see if she had it in stock but then claims she didn't. Even though the website said it was there. I was frustrated and obviously I didn't wanna deal with the situation anymore so I left. The worst part about the whole situation is if she would've just looked to see if she had it in stock in the first place she could've avoided her whole attitude and demeanor towards me but instead she took it upon herself to be completely rude and try to tell me the policies of the store even though she was clearly wrong according to the fine print. I have attached a screenshot of the return policy so that maybe next time when someone else tries to approach this person she is aware of the actual policies.
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February 2022 by Selina C.
My partner and I normally go to the Target in Lakewood but decided to come to this location. There was no one present at the Guest Services Department which is a little odd because how would a customer receive help if no one is present? However, we stopped at Starbucks because we didn't have any breakfast yet and wanted coffee. There was only one barista named Hayden. He was friendly, polite, well mannered, and remained calm when there were three of us waiting in line including my partner and I. When it was our time to order, my partner ordered a feta spinach egg wrap but before entering it into the system and charging us he made sure they had the wrap (some baristas don't do this in my past experience) which was real kind of him to do. The aisles were a little cluttered in some departments due to stocking but surprisingly Target had mostly everything we were looking for in stock (a plus for me).When were checking out, there was only one cashier named Aureal. She was really nice and friendly. Before scanning our items she informed us she will be with us momentarily because she had to grab more receipt paper (she didn't have to inform us but did anyways to assure she wasn't abandoning us at a checkout lane). When scanning the items, she asked if we would like a bag and if we preferred one bag or two bags to separate our food from other non food items. She asked us how we were doing and if we found everything okay/needed. She was patient with us and didn't make us feel like we were being rushed to check out.Overall, the store was cleaned and maintained. But Hayden and Aureal were friendly, nice, and had great customer service in my opinion.
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December 2021 by John S.
Great store vary clean eveyone was nice I found lots of sale for the holiday season will not go back to walmart
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December 2021 by Peter J.
The pharmacy was actually pretty nice helping me pick up my wife's medication the line was kind of long some of the people there are kind of weird dress very strange but overall it's still a nice place for enjoyment LOL I love shopping at Tajae
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November 2021 by Ronda E.
We just moved here from Maryland. We enjoy the friendly service here but there is one major issue. The wheelchair carts are never charged. We have been here several times and that there are two carts. Both are always unplugged with no charge left in it. On my last visit I was forced to use a cart with a low charge. It ran out of power in the middle of the store. I was stuck for several minutes. These handicap carts are always parked in front at the customer service desk. Can you please ask your staff to make sure they are always plugged in when not in use? That would make a huge difference in my feeling of security safety and pleasure in visiting target. Thank you.
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September 2021 by Josie-Zak T.
I am new to the area , so I asked around about the "best target" location and this is where I was told to go. I can't say that I was completely impressed with the store itself. Right from the front of the store, the dollar spot was completely bare. I didn't seen anyone bringing out new stock, and have never seen one that empty unless it was being switched over. This seemed to be a running theme through out the store. I went into the women's section next, where apparently there is a shortage of hangers and many sizes of clothing. There were whole sections of items that only had XS or XL in stock. Then when looking at hanging clothes, it appeared there were only certain sizes but really it was just the marker on the hanger. I realized then I would have to go through each individual item to find the correct sizes and not trust the hanger. The baby clothing section was much better. I also ran into to employees in the section that were extremely nice and helpful. The (kids) girls section was much like the women's. Not much to choose from unless you were in a certain size. I have 3 daughters and couldn't find a size for any of them in a particular dress. The shoe section (girls and toddler girls) was also pretty picked through sadly. I would say the saving graces of this store were the Disney Store, and the new beauty area. The Disney Store section was very nice and organized. You can't miss it with the giant Mickey hanging! The beauty section was so professional looking and very upscale! The last hiccup I had was at the checkout, I asked if my items could be left on the hangers. I was busy with my baby and wasn't paying too close attention to the cashier. She took every item off the hanger, I only noticed this about half way through so I thought she didn't hear me. I said kindly " oh you can just leave those on the hanger" and she told me she put the hangers in a separate bag for me so I could take them home. Which is fine. But I asked so that it would save time for me at home to just hang then directly up, and save time for her as well in the check out. It could be something that target is advising cashiers to do for some reason. In summary, if you are going for the Disney Store (which is only in select Target locations) or the beauty section , this is a great location to go to! But otherwise, you may have issues running into out of stock items!
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March 2021 by Reanne W.
I called corporate to complain about the "manager" (middle aged Asian chick with red hair). Talk about unprofessional, no mannerisms & incompetence. If you yourself have to call a "lead" for information about your store policy, make a scene, roll your eyes, huff and puff, grunt like a pig, are you even the manager? You should be fired. Now that I think about it, if you want amazing customer service, just drive a few miles on Meridian and go to the Target in the mall. At least they give a s*** about their customers and always try to resolve the issue instead of demean the customer.
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October 2020 by Israel M.
This location is the absolute worst. The employees lie to you constantly and nobody seems like they want to help you. I am actually always trying to spend my money here but am always given the runaround and lied to. I came to this location twice to buy a Target exclusive collectible but was told yesterday to come back the next day because the street date was Oct 4th (even though the item was available at other locations with 50 miles). I come back at opening the next day and the item is not even on the shelf. An employee tells me its sold out even though inventory shows 5 in stock. I wait around for another person but nobody is working that department so i have to go to electronics. The people there tell me its still on the truck and have no idea when it'll be available. What a bunch of liars. Stay away from this location. And fix your website so people can buy atyff. No wonder Amazon is running brick and mortar retail into the ground. This location sucks.
