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February 2024 by Meghan D
No real customer service. Worst U-haul dealer I have ever delt with. Both locations suck and have awful options. Got stuck in the rain because of them twice and the second time didn't have to happen if they were upfront about their policies. Plus they just lie to get you out of their office instead of being real and tell you what is really going on.
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November 2023 by David Duncan
Rented a 10 foot box truck. Service was great and the truck worked well.
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May 2023 by M F
Staff at this location are helpful and don't try to stick you with costs after you've turned in your truck.
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November 2022 by Logan G
Reserved a van over the phone, was ready for pickup when quoted. Digital check in/out process worked smoothly.
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July 2022 by Alex Lanin
No one knows anything. They screwed us.
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April 2022 by Lala G
The guys that work there were very professional and helpful. I think it was Mitch and Justin. Easy pick up and drop off. Very helpful when I brought the truck back, really appreciated Mitchs help.
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April 2022 by Manuel M
Return after hours its a joke it takes to long
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December 2021 by Armando Magana
Booked a Uhaul, show up to be told they’re over booking and they don’t have what I booked. Was sent to another uhaul 20 miles away to get what I originally booked! Staff/Management need to be re-trained. Don’t come to this uhaul location! Not worth the headache.
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October 2021 by Orven Oligo
Terrible customer service i rang the bell multiple times i know they heard it the first time but they were just is the back talking to each other. They took almost 10 minutes just go go out the door and assist me
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August 2021 by Ashley T.
We booked a Uhaul and tow dolly from this location for our move from Washington state to Southern California. We had no problem picking up the Uhaul and the tow dolly. Although the truck was dirty and had not been cleaned out inside the cab or in the back. Our problems came when we were on the highway and the front passenger tire blew out on the U-Haul. A front blow out is dangerous already but in a Uhaul and towing it can cause a major accident. Luckily my husband drives semi trucks for a living and was able to get control of the Uhaul as it was swerving and managed to stop the Uhaul from losing control. We managed to pull off the highway and see that the tire blew out on both sides and the wheel bearing was leaking oil. After an hour waiting for Uhaul to figure itself out and another hour for the tow truck driver to come. He let us know that the dust Pan was missing and wheel bearing had been leaking oil for a while which caused the tire to get hot and basically exploded and that we were lucky to have not had the whole wheel come off. The tow truck driver was also a mechanic of fifteen years. If maintenance is done regularly like I was assured it was how was something this serious missed. All Uhaul could come up with was that the dust Pan fell off sometime during our trip and caused the wheel bearing to leak oil. When I explained what the tow truck driver said he assured me he was wrong. Seriously that's just an excuse. I will never rent a Uhaul truck again and I will let my family and friends know how unsafe they are.
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May 2021 by Nel23Kickx
Great service
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November 2020 by Divad
Great place. Helpful people. And great storage options also.
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September 2020 by David Burgess
I would give them ZERO STARS if I could. The truck wasn't very clean when I picked it up. There was trash behind the front seat, I noticed it when I tried to lower the center console and looked. I dropped the truck off after hours. Vincent, took the trash behind the seat and placed it on the floor, then took pictures and charged me extra for cleaning. Total scam. If you rent here be sure and take pictures before and after, they will scam you the best they could. Also, I caught $20 overcharge they had to refund. Totally dishonest employees.
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September 2020 by Diana Hurst
Fast service
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September 2020 by David B.
The truck wasn't very clean when I picked it up. There was trash behind the front seat, I noticed it when I tried to lower the center console and looked. I dropped the truck off after hours. Vincent, took the trash behind the seat and placed it on the floor, then took pictures and charged me extra for cleaning. Total scam. If you rent here be sure and take pictures before and after, they will scam you the best they could. Also, I caught $20 overcharge they had to refund. Totaly dishonest employees
