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January 2024 by Aileen M Cruz
This post office is located in downtown Puyallup. The building is old but the exterior looks nice though. I was able to park at the curbside. The interior was pretty clean. Customer service was great. When I arrived here there were a few people in line ahead of me. I was able to get assistance within a reasonable time about 25 minutes.
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December 2023 by Jeni Haas
While the line was longer than I wanted the staff were nice and speedy so it felt like the line was actually moving. They even noticed that o had a prepaid label and could just drop off the package instead of still waiting in line.
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December 2023 by Jolen
Everything’s always out of order for self serve. Drop box always full and locked. Lines 30 deep.
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October 2023 by Cyndi Markle
Instead of waiting in line to buy stamps, there is a vending that takes credit cards only.
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July 2023 by T Cruz
In and out customer service is good. Parking is across and also on the side of building (parallel).
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March 2023 by Savanah Marie
Wasn’t so much the office just the delivery. Said they couldn’t see the numbers but I just watched the man drive by without even looking. & now I gotta go get my package, when it could of been dropped off. Save me the hassle. That’s why I ordered something so I didn’t have to get out ?
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January 2023 by Brian Babcock
The people are nice enough, always understaffed so the wait time is 30-40 minutes most afternoons.
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December 2022 by KpLp
Friendly and very helpful staff even through the holiday rush! I went to this location because of the ratings. Now I know why! I accidentally dropped my envelope behind the kiosk and one of their staff that was helping customers use the kiosk went out of her way to get pickers to reach way down behind the kiosk. My husband was able to retrieve my envelope if wasn’t for the pickers. I’ll be coming to this location from now on! Keep up the exceptional customer service!
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December 2022 by Dawn Torrey
Yelled at and hung up on by your manager! In this case the customer (me) is right! Non delivered items, said they were delivered. Not to me they weren't.
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November 2022 by Amy Dillon
The lobby use to be open 24/7 to check post office boxes. Now they lock the doors because of the homeless wrecking the lobby. I hate puyallup.
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September 2022 by T White
The two african american (man and woman) employees just stood there and did nothing while one agent helped the long line, most importantly they told me my service dog could not be in the post office. Very disappointed in this location and these staff.
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August 2022 by Josh Mackie
This place is a monument to why the US Postal Service needs to be defunded and privatized by FedEx and UPS.haven't gotten mail in 10 days. The lady when I asked who to contact just shakes her head and shrugs, you're telling me USPS doesn't have a number to call to inquire about missing mail?
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July 2022 by Irina Ivannicova
was in and out in less than a minute, front desk worker was so quick!
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January 2022 by Ashley Swaner
Wow! Really great customer service. I had a notice that a package was delivered into my community post box, but when I checked the key to access the box was not in my mailbox. We called our local post office who immediately spoke to our postal carrier to sort out the confusion. The correct key was placed within my mailbox within 5 minutes. I have never, ever had such great customer service with a mail delivered service. Our carrier is great, the folks at the post office are great and it’s just so greatly appreciated!
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November 2021 by Joy J.
If I could give zero stars I would. I was supposed to receive a package today and was home all morning. The tracking code states at 9:51 that delivery was attempted ( it wasn't) and that the package is able to be picked up at the post office. After waiting in line for 20 minutes the desk clerk stated that they did not have the package and it was still on the truck..... which is still making deliveries.... For the love of God and all that is holy please get your s*** together USPS. Never going here again.
