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December 2021 by Kim Viall
Tim did an awesome job replacing my torsion springs. He allowed me to watch his work and answered questions throughout. He was very thorough and even made sure he lubricated track wheels to decrease noise of the garage lifting.
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March 2021 by Mark Headley
I was considering Costco for my garage doors out in a new construction project in Randle WA. Costco rep came out for the consult and never got back to me. I was referred to Tim at Bell and Bell. He showed me the difference in what Costco would have installed and the Thermospan 200 units B&B could get. I love my new doors! Tim even came out with his lift after the door project and I hired him to help install the overhead lights. It's hard to get workers to go to rural locations that are not on drugs, and Tim is a good guy. He's a family business and doesn't have greased up, polished sales people waxing poetic. As with and good business they stay busy and you may have to call more than once.
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August 2020 by Melinda Garcia
I saw a plastic hanging out of a crack from my garage door. I thought this plastic was important and called bell and bell for help. Tim asked for a picture and so I sent him one. Now at that point any nice person would have just told you to pull it out or cut it off. Since he didn't, I thought he would need to replace it when he came. Well he never got back to me. I called him again 2 days later and he finally set up a time to come out. I was charged 165 dollars for him to pull off a plastic that I could have done. Like why not just say something to the customer when he saw the picture to save himself time and save my money. Instead I was ripped off of 165 dollars. This company seems to be very money hungry in my opinion.
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May 2020 by Autumn H.
We were charged $2300 to replace 3 out of 5 panels of our garage door. The front end of our classic car was also scratched in the process. We could have purchased a new door with install from a bid chain company for cheaper. And now we will have to have our 1970 classic hot rod completely repainted because of the deep scratches that were caused when the install was done. Even our insurance company said they had never seen a bill for that much to replace panels. Luckily they paid it and said they would investigate for price gouging, although I doubt they will.
