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September 2023 by Jeff Twiggs
Fixed my wife's car last month and my truck this week. Everything came out great. Their a great company to deal with everyone is very nice and helpful.
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August 2023 by Norm Goodale
My wife was in a fender bender when I was in the hospital I had a personal friend recommend brogan auto repair in rainier, said you won't be sorry.there great he says. I said ok after telling Tim at brogan what had been going on with farmers insurance all there hold up's .And wow you talk about great they got right to it took care of all the hassles with the insurance company, they did an outstanding job on my Chevy equinox it looks better know than it did before...Thanks Brogan
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August 2023 by Linda H
Tim was very helpful to us when our motorhome was broken.
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August 2023 by Norm G.
My wife and I had are car repaired at Brogan's and you I've been an ASE auto mechanic for the past 45 years and these guys are good I mean great right down to every detail. Thank you Tim and all of your employees for there great work.
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June 2023 by Steve Terry
Excellent care and customer service. Complete professionals all the way around and super friendly! Tell them Steve Terry sent you!!!
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March 2023 by Steven Mitchell
Really nice local business! Auto body work was the reason for my visit. While a small shop, they do excellent work. As they are very busy, Tim isn't always available but his office staff are friendly and helpful. Parking is scarce because they have so many jobs in the shop, so you might park on the street. I highly recommend these people!
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March 2023 by Shannon Russell
I was presented with a rare opportunity recently. My daughter and I were in fender-benders at the same time. My car only had minor damage, while my daughter’s car needed much more extensive repairs. Our insurance company told us to go to Caliber Collision in McKenna, WA, but I had heard great things about Brogan Auto Repair in McKenna, WA. Being the policy holder on both vehicles, I decided to compare experiences at both places, and use Caliber Collision in McKenna, WA for my vehicle, and Brogan Auto Repair in Rainier, WA for my daughter’s vehicle. I dropped my vehicle off at Caliber on November 16th, at which point the person checking my car in told me they couldn’t order any replacement parts until my vehicle was already in the shop, and they didn’t know how long it would take. Although the staff was professional and courteous enough, and my car came back looking normal, it took until December 14th, TWENTY-NINE DAYS, to complete a VERY MINOR fender-bender repair, causing me to have to pay a fortune in rental car fees. On the other hand, with my daughter’s car, Brogan Auto Repair ordered the parts ahead of time, allowing my daughter to continue driving her own car until the repair could be started. We dropped her car off at Brogan’s on a Monday, and by Thursday it was ready to be picked up, and looked good as new. Overall experiences were:Brogan = AWESOME!Caliber = SUCKS!Sorry, Caliber. Twenty-nine days compared to four days tells a lot about service and customer care. Your parts ordering policy and long repair time cost me a fortune in out-of-pocket rental car fees and completely spoiled my experience with you, and I’ll be sharing my experience with all of my referral contacts.Brogan, I'll be using you if I ever need auto body repair again, and I'll be sure to give you a shout out to all my referral contacts. Thank you for taking such good care of my daughter!Services: Painting
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October 2022 by Jacqueline Naumann
Great service and friendly staff. Quick turn around time.
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April 2022 by Adam Lasyone
This is the only place I will go for body work. I’ve taken all my cars here. I had a 2012 WRX that had the drivers side doors kicked in. They were totally messed up and my insurance adjuster wanted Tim Brogan (the shop owner) to bondo and paint the doors. But Tim refused. He told the adjuster that this is a brand new vehicle (it only had 7,000 miles at the time) and that it needs to have new doors put on. And that’s exactly what happened. Thanks Tim.
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February 2022 by Artistic Creations
Tim is the best !!! if you want your car fixed hes the one to do it. If it can't be fixed he will go out of his way to advise and help you I had him paint one car after accident looked brand new. The other one was Not able to be repaired he helped me get my stuff out of the trunk
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December 2021 by christopher benger
This small town autobody shop is very complete and detailed. They give you great information about your vehicle and and do great work.
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September 2021 by Fox A.
Tim and his team is speedy and hard working. It's a wait to get your car fixed but it's worth every penny. Here makes sure to give you the most cost effective plan to get your car beautiful and working again. I was in an accident that took out my front end. He was very communicative, and up front on pricing. He checked for any other problems as well as the immediate issues. Even having a return visit to check the progress to ensure a safe vehicle. I will definitely recommend him to anyone in need of a repair. Big and small.
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January 2021 by Debi Brogan
Tim has worked on a vehicle previously. Great job done then, so we returned here for another vehicle needing minor repairs.
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December 2020 by countrjd
Tim is as honest as the day is long. He doesn't try to pressure you into something that is very expensive.
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November 2020 by Caitlin Beadle
Does great body work