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November 2023 by Ron Simmons
I recently took my 2003 Chevy Trailblazer to Turner Automotive for electrical issues. The passenger side window would not work and all of the instrument panel was not functioning. Many of these issues have happened over the course of me owning this vehicle, which I bought new. I have had it to the chevy dealer and other shops for repair several times each costing me lot's of money. Turner took the time to troubleshoot the cause of the problem, rather than just replace stuff. Everything is working and the cost was about a third of what others have charged me. Thanks Turner for your professional service!
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November 2023 by Rebecca Schiffman
I've been going to Turner Automotive for 13 years & couldn't be happier with their customer service, honesty and reasonable prices. Just a very good family-owned small town business. Would completely recommend!!Services: Electrical repair
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September 2023 by Chris Holterman
Just another amazing visit to Turner Automotive!! Excellent customer service, they do great work and they are fast. I recommend them when you need your car worked, on they continue to do good work!!
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September 2023 by Janette Reddekopp
Turner Automotive provided excellent service, and a job well done on my son’s 1989 Ford truck. It is running better than it ever has. Thank you so much ?Service: General repairs & maintenance
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September 2023 by Kurt Shorts
Always friendly and great service. Very honest with quotes and never charge for unauthorized repairs. We will always continue to use Turner's and will highly recommend them to others.
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August 2023 by Rock Doctor
I have always done my own car repairs without problem, but as I've gotten older, there is more physical pain associated with the work (LOL). I have trouble trusting a stranger to work on my vehicle, but a problem a couple months ago made me decide to use Turner. I had expected the job to be around $1,500 (my mental estimate), but it turned out to be just a broken wire in a connector. Very reasonable repair. Impressed me with the trouble shooting to identify the real issue.Now a couple months later, I had a problem with my AC compressor (they had noted a leak at the original service). Brought it in on a Tuesday, had it back the next day with nice cold air. Reasonable cost, nice friendly folks.I will trust them to do the work for me in the future.
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August 2023 by Katie Reynoldson
Highly recommend to anyone who is in need of a mechanic! This business is more than fair with pricing and I felt easily at home with the level of care I received. Thank y’all for all your help, I will be recommending your business to my friends and family!
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April 2023 by Callie K.
The only place I will take my vehicle to! A fantastic family owned business. The technicians are friendly, thorough and walk you through repairs and services. I can't emphasize enough how amazing these guys are - they do an excellent job and are the nicest people. It's one of those businesses you feel good knowing that they will do everything in they can to help you out, and never feel like you're being treated unfairly or taken advantage of.
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April 2023 by Anthony Collins
Used to be fair and honest. Scam artists. Watch your wallet. They get you on a $157 diagnosis fee and an over inflated repair estimat that only a fool would agree too. I will never use their service again.After I picked up the vehicle the noise that I dropped it off for is now louder and the bill was $193 not $157 so they definitely are running a racket. You've been warned.Well I understand the diagnosis charge, however I am curious how you determined a failed bearing was the culprit without a visual examination and wonder what "shop supplies" I was charged for when it clearly states a stethescope was used to diagnose the problem in question.
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January 2023 by B Izzy
Amazing friendly and thorough~I was so hesitant to find a new service shop that I put off my regular maintenance until I couldn't anymore. From the first phone call to set up my service appointment Turner's was so friendly and efficient. I got a next day appointment and was greeted with a smile as I stepped in the door. I unexpectedly had my grandson with me and it was a non issue too~ Nice clean waiting room and JW was quick to offer a toy for my grandson. We were able to peek through the doors at the neat car lifts and JW went over my entire service and all components of the very thorough inspection on the vehicle. Michael the young man that worked on my truck and performed the service also came in a spoke with me and I appreciated his input greatly. I feel very confident that if I need anything in the future for my truck maintenance or regular service that Turners will be there. I feel very satisfied that I am in good hands as part of the Turner family~ Thank you so much !Service: Oil change
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January 2023 by Callie Kiaunis
These guys are the absolute BEST! Family owned business- literally the nicest people you can meet, and their service is exceptional. The mechanics are awesome, and they really care about their customers. I won't take my truck anywhere else. Love, love, love this business!Services: General repairs & maintenance
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November 2022 by Constance Smith
I cannot list the services that Steve and his crew have performed on our truck and car, because they do it all. We have been with Turner Automotive since we moved to Rainier 32 years ago. . . at least as long as he has been in business. We are always confident that what ever the issue, they will be able to fix it and always do a great job. Thank you for always being there for us.Connie And Carl
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October 2022 by Big Irishman
The alternator on my car went caput and I was just in town for my son's Cross Country meet. Battery went completely dead in the school parking lot. I had a quick jump box that gave it enough juice to get the car across the street. They came out (all of them, including their younger daughter) to push my car the rest of the way across the street to the shop. I told them I'd buy a battery from them just so I could get home and get it to the shop the next day. Instead of taking my $180, they graciously offered to put my battery on the charger for the next two hours until it had a full charge, since the batter in it is virtually brand new. They charged it up enough for me to make it home and refused to take any money for it. Even though I live about 50 miles away, they will definitely get some business from me in the future and I will recommend Turner's to all of my friends in the south Thurston area. These are too notch people, and great people deserve our business.Service: Electrical
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September 2022 by chillstep71
Turner has been my go-to since I moved here in 2013. I have never been disappointed. Friendly,yet professional. Great staff as far as I can tell. Work is done swiftly, along with fair prices. I once brought a vehicle in for service and they noticed a minor problem I was unaware of and they notified me of it...after they fixed it! Having a great mechanic you can trust is like winning the lottery, glad I bought a ticket. Thanks again Turner Auto!Services: General repairs & maintenance
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July 2022 by Andrew W.
I am new in town and my wife was not here to get me to/from the repair shop. I called Turner. They got me in fast. Gave me ride home. Picked me up when the car was done. Charged a very fair price and everything works perfectly now. Amazing customer service.
