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October 2023 by Keith R.
Can't give em zero stars. Spent over $3500 in decking product in the last month and change. Had to buy $300 more product last 3 weeks. Decking guy told me they would cut my trex boards into 4' sections. A 12' board out the back of my F150...Not a good option. Went to pick up the boards, OH NO! WE CAN'T DO THAT. IF WE MAKE A MISTAKE WE WOULD HAVE TO HANDLE A NEW PIECE OF DECKING! I wasn't asking for anything but a straight chopsaw cut at 48ish inches. "WE CAN'T DO THAT" WTF?? it is a simple chop saw cut FFS! Called the GM/OWNER. " NOPE" "Special order if we screw it up we would have to replace it." Not interested in my order telling me that they would cut it for me. I wasn't listened to about the cuts to be made. It was 3 straight square cuts per board. I HAVE NEVER BEEN TO A YARD WHERE THEY REFUSED TO MAKE SIMPLE CUTS. I had to drive 25 minutes home to get a circular saw, come back and cut 3 boards 3 times to take them home. Ridiculousness!! Can't get the yard kid to make 9 cuts on a chop saw??? This is a local store! Help your local folk make things happen! Wasn't asking for particular angles, simple stright freaking cuts! Wasn't concernerned about length. Not a thing to me. NOPE. This place is NOT about customer service. I had $3500 worth of decking delivered. 2 boards were majorly defective. They charged me $100 to come back and pick them up from my property. That was after charging me a $125 to deliver them. Oh that's right, I didn't return them so therefore they charged me to pick them up. It was a 20 foot board, I have a 6 foot bed on my F150. I didn't mess the board up, it was defective on delivery. These people want to milk every dime from local folk. I would seriously question their ethics. Will cut off my nose to spite my face. Will NEVER shop with these weasley pieces of work EVER again. I would recommend the same for you. They don't care about customer service, They are corporate Bullspit, doesn't matter bout you!!
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August 2023 by Cris Main
Always helpful and friendly. They will cut lumber and pipe, something their local competitors do not offer. Good selection.
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August 2023 by John Smith
Good selection and reasonable prices. Great customer service. I’m very grateful to have a decent hardware store up here.
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May 2023 by Brian R
Always friendly and helpful, fair prices also.
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May 2023 by neil wolf
Friendly, helpful people.
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February 2023 by Nicholas Champion
Always great customer service! Really enjoy the willingness of the employees to help with every project need. 10/10!
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December 2022 by Daniel Rehberger
A great selection of products and extremely helpful employees. They went above and beyond to make sure everything was correct. I wish this place was a little closer to my house, but I’ll absolutely be back.
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December 2022 by Alexander Renfro
I must say, their prices are comparable to Home Depot. Can't say the same for Packwoods Ace hardware
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October 2022 by Michael Folden
great store, friendly ppl, competative pricing. inventory is ok.
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July 2022 by Ann Kay
Stopped here to fill the RV with propane. Very friendly and efficient!
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July 2022 by Harry Inocencio
Good prices. Helpful staff.
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June 2022 by Richard Moller
The staff was very friendly, knowledgeable and extremely helpful. They' had everything I needed and gave a seniors discount, too. I have been here many times before and I will return many times in the future, as well.
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June 2022 by Yvonne Price
For 3 years now I have been using Randle Arrow Lumber on many different adventures. This team absolutely is hands down top shelf peeps!No matter what project, big or small- they all go above and beyond to ensure they help their customers get exactly what is needed with such efficiency I really give them a score of 10!Special shout out to Lisa and Karrie for helping me with a paint project that I had no clue about, they stepped in and really went above and beyond for me- special thanks! Also, a big thank you Randle Team, you are all Rockstars and are appreciated!
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January 2022 by Jeff Love
Friendly and helpful staff with a good selection of products and good prices.
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October 2021 by Motorcycle Nut
Good people, good place to shop
