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July 2025 by Guitar Playerz
Always had good luck at this post office. It take forever to get to the counter in the Maple Valley Post Office, and it's in acrappy location. The Ravensdale one is a breeze.
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July 2025 by Lucho Kaiser
This location constantly mis-delivers my mail destined for Black Diamond to a PO BOX by the same number at their location in Ravensdale. I’ve had multiple important documents never deliver, and tracking is rarely accurate once it hits their dock. They are the regional hub, but are by far the worst performing location so every local office they support takes the brunt of their errors. Today, I had multiple items randomly get redirected to Kent WA instead of my local post office, now delaying items that were supposed to be delivered today by a few more days. Any questions about missing mail or delivery delays always affords the same response “we have a lot of new people”….. it’s being going on for years and zero meaningful changes have occurred.
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February 2025 by Ruth Myers
They seriously need to hire people that actually know what they’re doing. We have had our mail going to someone else, or they put it in the wrong box. I have gotten someone else mail. How hard is this job? This is really getting out of hand. Please let’s try to get the right people, that actually know what they are doing.
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May 2024 by M T
I went last night to ship a small package. I always use the UPS store but figured I’d save my company some money and maybe start a new shipping method. I walked in with a small package and a large middle age man in crutches with weeks of food stains on his shirt said why doesn’t anyone get in line? I said there was nobody here and where is the line? He pointed to a counter. I asked should I walk around that? He then asked what I wanted and I said to ship a package. He said he can’t because there is no address. I said sorry, I have it typed out and I’m use to the UPS store. He said he can’t take it and i asked if he had a label. He said no so I said I guess I’m at the wrong place. I then asked if I could tape the address to the box and he reluctantly gave me tape. When I left I said thank you without a word in return. That’s my last visit.
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January 2024 by Danell Jarosz
Some balding 30 something year old guy is terrible at his job. I didn’t have a piece of tape and he told me buy a roll instead of bothering himself.
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January 2024 by PS P
Not organized. Had problems delivering mail.
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January 2024 by Ron Biberthaler
Never received my package and it said delivered to door or garage door.My security camera shows nobody. .Can't get to my garage door and nobody came to my door..We are home all day and my cameras don't lie.This was my pain medication for a injury.
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July 2023 by Kailey Cronk
Whoever delivers the mail in the Ten Trails area is awful. They won’t even deliver a small package that they could’ve easily placed on my front porch or in our mailbox. Probably because it was 7pm and they were very clearly in a rush as they were speeding off and going way beyond the speed limit. So now I have to go pick up my package due to their laziness. It was marked Out for Delivery, and now needs to be picked up. Great job, thanks??
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June 2023 by River House
The Ravensdale Post Office staff is wonderful and lockers to access mail after hours makes everything so easy. However, they take random lunch hours with no consistent time away so we never know when we can access the counter. My suggestion is to post a set time, like with Walgreens, that they are closed for lunch to eliminate their customers from having to return two and three times.
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May 2023 by J Christie
My favorite branch of the three in the area. Folks at the counter are always very nice, even when things get a little chaotic in the lobby.
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April 2023 by Rusty S
Not sure whats the guy's name but this young guy in his 30s is so miserable and hates his life. He/She closed the lobby couple minutes before the closing time and would not give me my package. Also this lady that delivers Black Diamond area sucks so bad, she would not deliver packages just because there was nowhere to turn around for her in my driveway
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December 2022 by Bayleigh M.
I went here about a week ago to drop off a package to send back home. I hadn't mailed anything out for a while, so I placed my package on the counter and let him know (politely) I was looking to send my package back home. He looked at me and repeatedly kept saying, "You're still going to have to do allll the work" and pointed me to the labels and the packing tape. That's fine... just be polite about it. Awkward and pretty rude experience.
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August 2022 by John Smith
I’ve never had an issue here with delivery or tracking or any of the typical ordeals that tend to be associated with the USPS. The carriers and desk workers are wonderful, especially since they are understaffed as most businesses are right now. I always ship with the postal service because of the great experience I always get here.
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August 2022 by Suzanne D.
I have been getting messages from credit card companies, dentist, doctors, utility companies etc. that my mail is undeliverable. I have lived in my house for 20 years and this has never happened. I have no idea who is working at this post office but they have no clue on what they are doing. I am happy I plan to move out of this area so I don't have to deal with this anymore.
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December 2021 by Jessica
Nice post office! Have always answered my shipping questions and are friendly and polite.