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December 2025 by Aarti Goge Mutagi
I don't know a lot in cars, but I was done with walking off from dealer's service and feeling like ripped off each time my car needed servicing. A freind told me about this place about 2 years back and I have been coming to AA auto since then.
Mike is straightforward, to the point and gains trust in the first meeting. His team, Blake and Meldrick are superb!! Hardworking and honest team!! Thank you!
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December 2025 by Cameron Sheldon
Couldn’t ask for better customer service. Thank you, Mike, for being so accommodating. Mike clearly cares for his customers and colleagues. Will definitely come back.
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December 2025 by Tim Kelley
Love this crew! Always straight shooters and a fair price.
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November 2025 by Joshua Levine
I brought my car in to have my headlights replaced with my own bulbs. They took a look and determined that they were not the correct bulbs and gave me recommendations to retrofit the light casings. They did not charge me which i greatly appreciated. Would definitely support them in the future
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October 2025 by Josiah Stewart
Amazing customer-focused service!
Long story short, I provided them a vehicle which had parts which didnt quite fit, and the techs did and re-did the job many times in order to get it perfect, even though the parts I supplied weren't quite right, they made them work (and they only charged me for one job, not the 5 times they had to re-do the job to get the parts to work)
Shout out to Mike, who really fought to find the solution to my cars problem, to Blake for keeping me updated, and to all the Techs for getting my piece-of-work car back on the road without breaking the bank. Thank you!
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September 2025 by Barbara M
Polite, knowledgeable, friendly crew! I trust AA to keep my car in perfect shape. Mike and Blake are wonderful.
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August 2025 by Daniel Skillingstead
Five star experience. My car was overheating and I brought it in for a diagnostic check. They called and said my water pump needed to be replaced and quoted close to $2000 including the diagnostic check. This was on the high end of the range I was expecting after doing some research, but would have been a big hit financially.
I gave the go ahead to do the work. A couple hours later, the owner called and said they had made a mistake and quoted the price based on a more expensive part than was necessary. My new total was around $1500 all in.
I had already agreed to the $2000, and there’s no way I would have known if they hadn’t called and told me about the cheaper part. This kind of honesty was refreshing and greatly appreciated. I’ll definitely be coming back in the future excuse of this experience.
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September 2024 by Jody Tucker
These guys serviced my previous Jeeps for quite few years and I was completely pleased. Then I was away for a while. Now I am back and nothing has changed. (I do miss Cyrus). I LOVE THESE GUYS! full stop!
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September 2024 by Kevin Bingham
Mel and his team handled everything professionally, taking care of us, and our vehicle, will definitely return again whenever needed…on scale of 1-10, (10 being the best), I rate it a 10…?
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September 2024 by Maya 800
Best customer service I have ever had with a mechanic. Mr. Muller is running a true top-notch business and treats you like family. I was dealing with a family emergency and he ensured my job was quick, painless, and affordable. Can't wait to bring my car back in for my next service, and I can say thats the first time in my life I've felt that way! Thanks Mr. Muller & Co ~
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August 2024 by Kyersten Jenkins
My car broke down and I had to have it towed to this shop. They found I needed a new motor and was not worth fixing. I came to pick up my vehicle and they were so amazing. They didn’t even charge me for the diagnostic. Thank you guys. Now I’m looking for a new car. Great shop and great employees.
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August 2024 by Rene Rahi
I recently visited your auto service shop and had an outstanding experience. From the moment I walked in, the staff was welcoming and professional. I want to give special recognition to Josephine, the office clerk, who was absolutely awesome.
Josephine went above and beyond to ensure everything was taken care of smoothly. She was incredibly knowledgeable, patient, and attentive to my needs. Her friendly demeanor and efficient service made the entire process a breeze. Josephine’s exceptional customer service truly stood out and made my visit a positive one.
I highly recommend this auto service shop to anyone looking for quality service and excellent customer care. Thank you, Josephine, and the entire team, for making my experience so pleasant!
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August 2024 by Kaushik Krishna
Update: Michael, the manager called me back and offered me an explanation about what happened and why it wasn't explained to me before, which I appreciate. He offered for me to bring in my car again and take pictures of the pressurized test again, I might do that but would have been nice if they provided me with the pictures they'd have taken during the initial inspection.
Took my 2020 VW car in for a coolant leak, they mentioned they have to replace the water pump unit for about 2000$ with little to no explanation as to what actually happened to the unit except for the usage of words like "it can happen". No technical details whatsoever. They also don't work with car warranty so I decided to take my car to VW service center in Kirkland who couldn't find an issue when they performed a pressurized test.
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August 2024 by Barbara L
Redmond is fortunate to have such an outstanding auto repair and service facility available to us. I’ve used their service for more than 25 years and it’s been a great experience every time.
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August 2024 by Jessica Garcia
Mike and his team are amazing. Its the only place we trust with our cars.
