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March 2024 by N M
Audio Plus installed a large security system (hard-wired) in our house over 20 years ago. We recently had renovations and several wires were mistakenly cut, contacts deleted. I called Audio Plus and scheduled a technician to inquire if the system could be repaired. Dylan not only repaired everything but did not try to upsell any “wireless” upgrades which I greatly appreciated.He was very efficient and thoroughly explained what he did. I would definitely recommend Audio Plus. They are a smaller company so book out fast however I think they are worth the wait!
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August 2022 by Amanda Liang
I know Dylan Sabine through our home builder. He was assigned to give us a smart home consultation. He gave us a very good impression on the first visit. He is a very sharp young man, knows exactly what he is doing, gives clear instructions with easy-understanding terminology. He is extremely patient and friendly. There were some issues connecting our thermostat to SmartThings. He didn't just dismiss me like most other people, who would simply tell me "sorry can't". Instead he contacted SmartThings and Trane customer service after several retries and spent quite a while troubleshooting with them. He eventually found out the root cause! He is the kind of person willing to solve your problems, not shrug them off!That's why we decided to ask him to also install our home theater system. He is the kind of person I like to work with, so why bother looking elsewhere?He is fast like a flash. He mounted the 70" TV for us almost all by himself. He only needed another person to lift it with him for 2 min. Everything works perfectly! Seems nothing is an issue when Dylan is around. Would definitely recommend!
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January 2021 by Felix Fang
Robert Humphres is the AudioPlus representative designated by our home builder to work with us. The qualities from one of the AudioPlus Yelp comments mentioning \\\"show up on time\\\", \\\"sent a confirmation email\\\", \\\"I'm staying until it gets done attitude\\\" are completely missing from this individual. In fact, he is very passive, unresponsive, and showing up late with last minute notice to the appointment. When we needed an initial walkthrough for the smart home devices installed by AudioPlus, this representative was basically MIA for 2 weeks after we repeatedly reached out. The actual walkthrough was rudimentary and uninformative, and Robert did not take action to root cause the reason that our Ring doorbell chime does not work reliably. However we could sense his enthusiasm when we expressed interest in installing additional Lutron switches and security systems. Weirdly, even after we asked Robert to give us a quote on installing additional Lutron switches and security systems, we were repeatedly ignored and dismissed. It appears either AudioPlus or Robert really hates doing business with us, despite that we have been completely professional and patient. I can't imagine anyone willing to put up with this experience even with 200% of my patience.
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August 2020 by Felix F.
Robert Humphres is the AudioPlus representative designated by our home builder to work with us. The qualities from one of the comments mentioning "show up on time", "sent a confirmation email", "I'm staying until it gets done attitude" are completely missing from this individual. In fact, he is very passive, unresponsive, and showing up late with last minute notice to the appointment. When we needed an initial walkthrough for the smart home devices installed by AudioPlus, this representative was basically MIA for 2 weeks after we repeatedly reached out. The actual walkthrough was rudimentary and uninformative, and Robert did not take action to root cause the reason that our Ring doorbell chime does not work reliably. However we could sense his enthusiasm when we expressed interest in installing additional Lutron switches and security systems. Weirdly, even after we asked Robert to give us a quote on installing additional Lutron switches and security systems, we were repeatedly ignored and dismissed. It appears either AudioPlus or Robert really hates doing business with us, despite that we have been completely professional and patient. I can't imagine anyone willing to put up with this experience even with 200% of my patience.
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June 2020 by Rohit Garg
These guys are a pleasure to work with! They are busy so have to be patient but you can rely on them. They built a home theater and re-wired our whole home AV closet.
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May 2019 by Victor R.
Performance on short notice was great. Job done reasonably priced and I would recommend. Friendly service, came at 7:30 am installed 3 TVs and was gone by 9:00 am. Previously day removed TVs from previous address.
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April 2019 by Saurabh Kumar
Is this business closed or moved? I could not find them open when I visited at their Bellevue location on 10/4. I tried calling their main number and that of Mike. Both number said that they were currently closed or available.
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January 2019 by Trudi H.
Huge fan of both "Michaels" at Audioplus. They installed 5 sliding door motion detectors and programmed them into our existing alarm system. They also installed 2 nest outdoor cameras replacing the crappy ones sold to us by our builders security contractor. These guys show up on time. They even sent a confirmation email reminding us they were coming. Michael had this awesome "i'm staying until it gets done" attitude that seems to be lacking in most Seattle area contractors these days. Will definitely hire them again.