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March 2024 by Drew J.
Stock on items seems low. And they don't seem to give accurate answers about that over the phone
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January 2024 by Lee Ann Houlahan
Always helpful and courteous. Staff goes out of their way to assist in locating a product. (Right down to the last pair Sketchers Slip-Ins!)
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January 2024 by Jit Kr
Perfect place with decent selection. I don't find anything worth complaining. Not a petty person. I love coming here with my 6 year old.
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January 2024 by Pierre B.
Incredibly real store manager, I would never go here. I was going to buy some thing and they were literally trying to like persuade me not to or something they're very weird people. They weren't answering any questions horrible store, horrible management.
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December 2023 by Vera Catalan
Came in today 12/2/23 4pm for some backpacks for my kids. As soon as I walked in cashier Alex not even a peep. No Welcome ,how are you, nothing! Wasn’t until I passed by I was acknowledged. Came up to pay and he was just emotionless. Prices were great but customer service 0 stars.
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November 2023 by Bryan Adams
This place must have a high turn over rate, most of the employees that usually help me whenever I go in must’ve left. I tried asking one of the associates in there about what happened to the previous staff and they just stared at my blankly. Would’ve thought places like this would try to keep the helpful staff.
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November 2023 by Jesse Cooper
Most of the staff I’ve worked with have been friendly. Just had a manager called over for a return on a product and he was beyond unfriendly. Lots of old man grunts and angry faces. ? Some people shouldn’t be in retail.
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October 2023 by NISHA Lev
I just left the store buying swim wear and the employees are very nice. They have a lot of nice things in that store
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September 2023 by Garrett Michaud
I know Big 5 well, what they offer and what they don't. This place is a bit of downer because of the staff. You've got two kinds of employees: teenagers at their first job and old men who wish they weren't there. The latter group make what should be a transactional retail experience somewhat off-putting.
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September 2023 by Cee Breeze
I parked in the disability spot and scratched my leg on the rosemary plant when sticking out. I asked the manager, Bruce, if he could cut it back, but he told me to call corporate. I said, "You can't call and ask?" He paused, but said yes.Then I asked him about a cookstove and asked him which ones were on sale. He said, " I don't know, you'll have to look that up on the website." Really?His attitude was off-putting. After a bit, he came back to show me what was on clearance. For a manager, he needs help in people skills.
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September 2023 by Sherif Omar
Decent prices. Got two pairs of kids hiking boots for $25 each.
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August 2023 by Todd E.
This is for Big 5 in Redmond Wa (outside redmond town center.) I've shopped at big 5s my whole life. I buy stuff from there still. Bought a hundred some dollar soccer goal there just two months ago. I could have bought at Costco, or Dicks, or Amazon. But I've stayed brand loyal. Until today. Today I went there with my 5 year old in complete buy mode, then all of a sudden my 5 year old needs to go to the bathroom. I ask nicely, and these guys won't him use it. They say go to the world market next door.. Except I've never bought anything at world market. But I've been getting stuff at big 5 my whole life. My parents bought me stuff from there as a kid. But despite this Big 5 wants me to take my 5 year old next door to a place I've never been before, because that's how much they value my business ?? Good luck in the future Big 5. You don't deserve my past or current or future business.
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July 2023 by Camille Ritchie
I just left this store and wanted to say that the man working in the shoe department deserves a raise! The way he handled a super demanding woman who insisted on him being her personal shopper was very professional. I was shocked at her demands, like she was the only one in the store. He very politely helped her and went above and beyond to meet her needs.
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July 2023 by John Cannon
Google hours are wrong it says they are open until 930 but when I got there they were closed at 9 and the guy leaving says he can't change the hours on Google, they're not responsible for Google. But it's their Google page and they could change it if they really wanted to.
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July 2023 by Ryan Strahl
There is a guy working here named Alex. The slowest moving individual on the planet. It was so awkward standing in the line with like 7 other people just staring at him moving snails pace. I lucked out and the guy in front of me gave up and walked out after about 15 minutes so I skipped a place in line. Go to any other location, lest you encounter, Alex.
