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December 2023 by Jazmin S.
Great service, quick way to get your car sparkly clean. The attendants are always friendly and nice. The cost is a bit high but expected for the area and convenience. This location is newly renovated so it was a bit confusing at first but it makes sense to maximize the number of people they can get through. Height clearance at this location: 7 ft. Cost for the Beary Bright wash about $15
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November 2023 by Carol T.
I don't write a lot of reviews, but Jennifer at the Avondale Brown Bear certainly deserves special recognition. I noticed a charge on my cc statement and called to correct it and get a credit/refund. I have the monthly service and never upgrade from the basic car wash. She said that it would be best to email the corporate office explaining the situation, as the office there was closed until Monday. I am an older person, and not very proficient with computers. She offered to do it for me, which she did. She also researched the situation and called me back, explaining to me what went wrong (not completely happy, but satisfied that I received the service (wax) that was billed for). She then emailed corporate back with an update on how the situation was resolved to my satisfaction (very thorough). She was very caring and went out of her way to be of help. Good customer service is almost non-existent today...she gave GREAT service. Brown Bear is fortunate to have her as a representative of the company.
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November 2023 by Emily J.
Ricky did an amazing job going above and beyond to help me figure out the car wash options. Can’t thank Ricky enough.
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October 2023 by Christopher H.
Dropped by this amazing self serve car wash while on a very long road trip. Drove from California through Nevada, Arizona, Utah, Montana, Wyoming, and Idaho visiting national parks before making it into Seattle.This is the first car wash I've seen with heated water. Maybe it's PacNW thing but we definitely don't have heated high pressure water in socal. This is also the first place with a spray gun with triple coat rainbow suds. Definitely got all the road grime and bugs off the front of my car and roof box in a hurry.Socal needs stuff like this for sure.
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August 2023 by Mark N
I needed to wash the car just before noon and to my surprise, it was "free car wash" day! I somehow timed it right so I only waited 15 mins in line but according to my wife, by evening, the line was SOOO LONG that the Redmond Brown Bear line was clogging up Redmond Way adding 15 mins to the poor commuters. Sorry commuters... Brown Bear personnel always project a happy, cheerful demeaner that you can't help but come away with a smile. I think they are a great company from the customer perspective.
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August 2023 by Sara Yates
Completely redesigned entry and pay kiosk experience! Should be more efficient when multiple cars are lined up. Unfortunately, there are no longer any gas pumps there.
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August 2023 by Ben Mizera
Excited to see them reopened. Much better experience at self service here compared to the location in Bellevue.
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June 2023 by Jesus Asiahin
A lot has changed in the last 6 months of this area. Left originally because of constant watermarks every time I went through this car wash. Went to the Brown Bear at Renton and gave this place a second chance. Very satisfied they changed the configuration where my vehicle would dry up without marks AND got my recently layered tree sap with no problem. Thank you for making me a returning customer again!
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June 2023 by Cedric L
Great car wash spot in Redmond, they machines only accept card payments it’s about 3 dollars for a 4 minute wash and they have the foam brush.
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June 2023 by ashton amirkabirian
This is the better Brown bear in Redmond I think..They are currently closed until 7/1/23 for renovations but I was a regular prior to that.
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May 2023 by Mandar Joshi
Overall good experience, efficient service. Vacuum stations are well equipped with glass cleaning supplies and towels.
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April 2023 by Robert Lee
employees on a power trip. Stuck in front of the car wash. Can’t go forward can’t reverse. I have a membership but the employee insist that I have to have a sticker. She is refusing to find the membership fee in my tag number.Brown Bear Car Wash reply is incorrect. Your employees don’t have a new stickers. Each time I have asked, they told me I need to come back when there’s a manager on duty. Apparently your manager doesn’t start until later in the day? I was not offered a new sticker. Why would your employee hold me up get on the phone and make me wait when they could simply hand me a sticker. I’m here every Wednesday morning, and last Wednesday the attendant had no problem and the Wednesday before this event the attendant had no problem, except that they don’t have access to stickers. As if. I wish I could give you less stars for that reply.
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February 2023 by Hannah H.
Brown Bear Car Wash is a local car wash chain you can find in the WA area. They offer a tunnel, self-serve, and a touchless car wash option, as well as a gas station and a market to pick up some food.We opted for the tunnel car wash, and they offer the following options: Beary Clean, Beary Bright, and the Beary Best, with an add-on option of the ceramic sealant. We went for the Beary Best, which included the following services:+EnviroPlate Clear Coat Protectant+Color Shine Polish+Chassis Armore undercarriage wash, rush inhibitor, and sealant+soft cloth exterior wash+spot-free rinse+and, a blow dryDefinitely a popular spot, as there was a long line, but everything moved along; the car came out clean!Loved the logo of this place - super cute!+good carwash option
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February 2023 by sagar athanikar
It’s the quickest most efficient way to get your car clean!!
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January 2023 by Yao Zeng
The good: good price, efficient process. The bad: staff seems a bit distracted at times. Maybe too busy a place.
