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June 2025 by Rahul Khadse
Mayoori and Richa are awesome bankers.
They always go above beyond to help.
Thank you so much 🙏👍
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March 2025 by Sejal Sharma
We had a smooth experience at this branch. Randy Ziga was super quick and helped us with the needful.
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March 2025 by Ankit Kumar Vats
Great experience, Randy Ziga was really helpful and made it a smooth experience for us.
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January 2025 by Mar J.R.
Lied to me claiming the store manager is out today untill Friday. Asked to schedule a meeting for tomorrow, lied again saying they will be out until next week. Clearly thinking I'd just give up.. missing the fact that it's common knowledge for there to always be a manager on staff during office hours (generally speaking). Google it!
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December 2024 by Vanilla Ice
The branch manager Mayoori Jain was so helpful and knowledgeable. She not only helped with the requested changes to bank accounts but went above and beyond to share the tools available in chase mobile app. This branch is now our preferred branch as compared to other branches available in Redmond
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October 2024 by Vicky (Vikki)
The staff are friendly and professional. I came here to resolve an issue I encountered when trying to link my Amazon Prime card to my Chase Bank account. Shay quickly identified the problem and resolved it efficiently. Thanks a lot for your help!
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September 2024 by TG Gowda
Went to deposit a check. The staff was friendly.
In and out in less than 5 minutes.
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January 2024 by Serhat Kiyak
Terrible customer service at this branch. I visited to open a checking account yesterday, and they booked an appointment for today and gave me a document for acceptable forms of identification. I brought the ID documents based on the instructions and found out they need more forms of ID’s. They wasted my time driving half an hour each way, and they were not sympathetic for the clear error on their side. They only thanked me for my feedback when I pointed out the wrong instructions I was provided, with no apologies or any sympathy.
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November 2023 by Eva Dedegkika
I had the BEST customer service in this bank from Roni. She accomplished very well everything I asked her for. I recommend it to everyone else who needs a great customer service.
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November 2023 by Delsi Winn
Very helpful and kind staff, we needed a document notarized and they were able to see us that day, the multiple staff we spoke to were very professional and courteous including the security guard, the ladies at the front desk, Leah (on the phone), and of course the notary! Thank you so much!
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September 2023 by Nadine He
Excellent service. Thank you to Samantha!
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May 2023 by Zhan Wang
Bankers here need some basic training. I sold my house and got a check of hundreds of thousand dollars. The house was under my trust and I needed to open a trust bank account. I went to this branch and Leah told me 3-5 business days were needed after they copied my trust agreement. 6 business days later they told me everything was clear and I made an appointment. 45 minutes before the appointment they called me they need an EIN number for opening this account and I had to apply from IRS. I admit I did not finish everything for my trust but they told me everything was clear. It was large amount of money in the check and I needed to deposit it ASAP. By the way revokable trust does not need an EIN. They seriously need some knowledge training.
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March 2023 by Trevor “Whoisjhngalt22”
They could give me $0 cash with my drivers license and of course ATM out of cash (this one is all the time). Time to look for a new bank.
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November 2022 by Jinhan Zhang
Great customer service and convenient location.
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August 2022 by Jess L.
Very convenient location and super friendly staff! Mr. Wang was very knowledgeable and provided me great advice. The lady at the counter who greeted me was very nice too!
