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September 2021 by Celeste A.
I placed an order on safeway.com for a tray of deli sandwiches and paid for them on line. After a TON of confusion about this simple order resulting in - unanswered texts - people answering the phone who didn't understand -people behind the counter who didn't know the address of where they were working - being sent to the wrong department - and a guy named Gary who was posing as a manager who attemped to calm me down by repeating over and over "I ga choo." ...I was on my way with the my tray. The next day, in my checking account.....there was a different charge. No one called about the price No one talked to me about the price when I arrived. I called the next morning (and don't bother calling before 8am because NO ONE HAS A CLUE WHAT TO DO BEFORE THEN) and was told... The item I ordered on line was no longer available at that price, so they made you what was available and charged me accordingly. And they are 100% okay with doing business that way. PERIOD!
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March 2021 by Eswar B.
Ruth is the super friendly pâtissier i met at this Safeway at 15000 NE 24th St Redmond, WA 98052 United States. She is by far the best baker i met near Bellevue Redmond who really is so good and listens patiently on our requests and on top of that she suggests what blends well with our expectations on the cake. I have associated with her from last 5 years starting babyshower cake and all my daughters birthday cakes were prepared by Ruth. Thanks a lot .
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March 2021 by Lady D.
This review is specifically about an employee named Robert who is some sort of front assistant manager, (I don't know his specific title.) I came in to return or exchange a bag of rice. (Once I'd gotten it home, I'd realized it was enriched.) When I lugged the bag in, Robert was wandering aimlessly and actually stopped right in front of me without realizing where he was going. I politely said excuse me, twice, so that I might be directed as to how to take care of the transaction. He ignored me, then wandered away from the customer service counter toward the front doors of the store where he'd just come from. I asked the checker and bagger and they called Robert back, and he reluctantly ambled over to the self check area. From his demeanor and facial expressions, I knew that this was not going to go well. This was an unhelpful person. He told me that we don't do returns from puchases from other stores that are over $15 to $20. Not to nitpick, but my purchase was for $14.99, and I pointed that out to him, but he still refused to take the return, and didn't even offer me the option of exchanging the item. I could tell that he just flat enjoys saying no to people. How very sad to be so petty. I almost feel sorry for him. Almost. The other people working there seemed friendly, helpful, and were actually doing their jobs. They weren't wandering around or giving excuses that didn't make sense in the interest of feeding an underfed ego. I went to another Safeway and they took the rice back, and I had absolutely no problem. It was my first time there, and I won't be back unless Robert no longer works there.
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October 2020 by Sooz C.
What is wrong with me, that I keep coming here? Once again, I stopped by to pick up a few things and got overcharged. This time, I picked up a bag of oyster mushrooms and the cashier charged me for chanterelles, which cost nearly four times as much. Because my total seemed a little steep, and because I've had prior experience with this particular Safeway before, I took a close look at the receipt before I headed out the door and realized what had happened. I immediately went back and explained that I had been overcharged, and to her credit the cashier gave me the difference in cash. But I'm done watching the register like a hawk. Ain't nobody got time for that crap.
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August 2019 by John W.
Buy meat from the butcher as prices there are often lower than for the pre-packaged stuff. I like I dont have to preload coupons ahead of time and that discounts arw always applied automatically with your club card.
