Epoch Design is a furniture company that prides itself on crafting high-quality, durable, and sustainable solid wood furniture. They use traditional techniques like mortise and tenon joinery and dovetail joinery to ensure their products are built to last. Epoch Design is committed to ecological awareness and does not use any tropical wood in their products. In addition to their furniture for children, youth, and adults, Epoch Design also offers specialty items such as pet beds and the Mail Boss high security locking mailbox. Customers consistently praise the company's unbelievable customer service, with one reviewer noting that they received replacement hardware parts for a futon model that was no longer in production, free of charge, even 12 years after the original purchase. Another customer had a positive experience from start to finish, with a helpful customer service representative and timely delivery of their order in pristine condition. Epoch Design has also been praised for their responsiveness in resolving any small manufacturing issues, with one customer commending Gabriel for his fair and excellent customer service. Overall, Epoch Design is a reliable and customer-focused furniture company that offers high-quality, sustainable, and long-lasting products backed by exceptional service.
Best customer service we have gotten in a long time. We received a damaged nightstand due shipping and we were given solving options right away. Without hesitation we ordered another piece of furniture. Highly recommend Epoch Design
July 2022
AMAZING furniture produced by a small family company! ⭐️⭐️⭐️⭐️⭐️
March 2022
Pacifica queen bed. Excellent quality and sturdy construction. Simple and beautiful, just what we like.
