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January 2024 by Beaver Ball
Was told to come before closing to get a game and when I got there they werent selling it and when I asked if they had copies for a game that came out tomorrow they said they dont know. They clearly dont want my money so I shall go elsewhere
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January 2024 by gina hotrum
This store customer service is something to be desired....walk in and employee is coughing all over the place, almost throwing up. Another customer says you should probably go home you are pretty sick. He says no...they are not allowed to go home...it's America you always get screwed! I don't understand why if a person is sick they're not allowed to go home. It's OK to get other people sick?
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January 2024 by Cool Guy
Helpful staff to find game items
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January 2024 by Kieva Lamb
Very friendly
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December 2023 by Clayton Grisham
Staff is knowledgeable and not at all focused on making a sale. Best GameStop customer service I've received.
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November 2023 by Isa Cantarero
Sadly the staff is beyond unhelpful :( I was trying to get a deal that is listed on their web-page, and it seemed as any excuse was good to not follow up with the deal.Which turned into a deal breaker for me and I ended up getting it for better price and better staff at best buy :/ bummer, I might not go back to game stop again.
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October 2023 by Chivo B.
GameStop isn't what it used to be. With that said it's still an awesome place for games. New and used. And with their constant deals on used games you're bound to go home with a bundle of games for less than a brand new triple A game. They also have everything else a gamer and fellow nerd might be looking for.
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October 2023 by Rainbow Gold
I had a Great First Experience visiting Redmond Gamestop. Saoirse was a great Manager. To support local Gamestops, I traded in my PS5 at this location. I highly recommend to visit this gamestop for your gaming needs. This place had a comfortable environment They had wonderful collectables & I liked the Product Placement. Thank you and God Bless Gamestop!
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September 2023 by Marisol Medina
The hours are incorrect in google maps, it says it close this one at 9pm and we arrive "on time" but they closed at 8pm
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July 2023 by dima fedotov
Pretty good gamestop located in a plaza, but it's pretty small, and they don't have a lot of games/items
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July 2023 by michael zerbe
Nice people, very helpful and always ready to answer your questions
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July 2023 by James Moneyhun
Always a positive experience. There are some really good employees here that know the products and do a great job of explaining pro member specials, good deals, and such.
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July 2023 by Hanming Zhang
This is worst ever customer service experience... will never buy games here.I placed an game stop online order 6/17, order is shipped 6/18 and delivered 6/23 (still no bad although they claim 1~3 day shipping on their website).I realized I already own some games and I purchased again, so I decide to return. I clicked the return link on the order page, it send me an email saying I can bring return games to store by 7/23.Then when I went to this store on 6/26, they told me I can't return cuz I passing the return window, and they calculate 7-day return window (for pre-owned games) based on order place day, which is 6/17. SO They refuse to return.
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June 2023 by Luigi
Came to this location to pick up the Tears of the Kingdom plaque bonus from my online order and was told by a CSR, who seemed to be experiencing a hangover, that the plaques were gone despite being the first person in line for the day. Apparently there was a midnight release for the game. This is the poorest release I've ever experienced with Gamestop. There was insufficient information in regards to a midnight release and I am unsure what the logic was in regards to not ship the plaque with the game itself when ordering online.
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April 2023 by Aaron B.
I asked the guy behind the counter (named Daniel) which headset would work with the ORIGINAL Xbox one and specified the model THREE times, then he sold me a headset that was incompatible after promising me it would work. It did not, and you made my little sister cry on her birthday. They wouldn't even let us exchange it after the fact. Avoid this place like the plague. If I could give negative stars I would.