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September 2024 by shiva kothapally
This is an absolute disgusting experience. They dont show minimum respect to the customers. Their is one guy probably manager he was just shouting like get out , getout. Its disgusting
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May 2024 by Edgar Perez
Good Customer Service
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February 2024 by carlos Cano
Absolutely the more bad towing
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January 2024 by Tony Moral
Very rude staff.
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June 2023 by Michael Kapoustin
Great people to work with.
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February 2023 by Joye Hoff
Very RUDE people
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February 2023 by sam smith
very rude staff, don’t give them your service
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December 2022 by Patrick C.
Ibsen/MAC did an awesome job!! My SUV was on the 5th floor of the underground parking garage in need of tow. They have one tow truck for tight spots like theses. Daniel who could pass for Seth Rogen's brother showed up to bail me out big time. Super knowledgable with mad driving skills. This is the dude you want if space is at a premium.
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December 2022 by Artur Shahnazaryan
These crooks towed my car from Overlake Park and Ride. I called them literally before my car even got to their location asking for the reason it was towed.Well apparently Overlake Park And Ride Parking is a private parking according to them and the owner of this parking lot had called them in. So when i asked them how much to get my car out. They stated over $470. Keep in mind my car was not even at their location yet and they were already trying to charge me for storage. So basically I have to pay them almost 500$ for towing my car 7 minutes away from where it was parked, Not to mention that i was parked in a public parking in front of a sign which specificity stated (Commuter parking from 5AM - 6PM). Not to mention that when i called them their employee told me that if i kept "arguing" with them, she will add an extra full day of charge.This company and their employees are simply put a bunch of crooks.Service: Car towing
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September 2022 by Sean Lewis
My grandfather worked here after he retired, so I had higher expectations, but honestly, they were still blown out of the water. I waited 12 hours both times for a tow from my Insurance company, to no avail, so I called Ibsen both times. Within minutes I had a driver call and discuss details and easily handled my F350 Crew Longbed easily. Easily. Really appreciate their professionalism, dedication and willingness to make things happen, even out of their AOR. I hope I don't need them again, but I know if I do, they'll be the 1st ones I call. Top notch everything. Thank y'all!
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April 2022 by is1988
Had an old junked car that I needed towed out of my apartment's parking garage. The first towing company I called refused to tow it out of the garage - I called Ibsen and they came right over. It was a tough job - I lost the key, the car couldn't be put into neutral, there was a pillar on one side, a brand-new car parked close on the other side, and garage clearance was only 7'. Kaylor (sp?) was the employee who came by and it was a great experience. He made the process seemless and gave me a great rate. Would highly recommend!
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January 2022 by Javier Busto
After waiting more than 2 days for another company to tow my vehicle I ended up calling Ibsen towing.They showed up in less than hours after requesting the service and quickly towed my SUV to the shop.The dispatcher was upfront about costs and the driver was extremely efficient and courteous.I would absolutely recommend this company to family and friends.
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November 2021 by Jamie Williams
100 dollars for a jump start. It cost less than 65 for my battery grfo. This is capitalist at its finest.
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August 2021 by Dusty Talbott
Terrible customer service. I was hung up on. Called back to talk to a manager and then treated like garbage. I will never be calling Ibsen again. Worthless company with no professionalism.Unfortunately no zero star.
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July 2021 by Amanda Bravo
Very Quick Professional Service!
