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January 2025 by Gurpreet Kaur
Excellent service. Staff is very good.They are ready to help anytime. I recommend this location.
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January 2025 by Cynthia Levell
Very professional and knowledgeable and courteous staff. Excellent service!
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June 2024 by Rudy Alexander Alfaro Cordero
Sudha Sonti was a great help in helping me open my account apart from that she helped me reactivate my secretary of state account, she was very kind, helpful and very helpful, thank you for everything Sudha
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June 2024 by Dhara Trivedi
Excellant, friendly, welcoming, eager to solve problems, not crowded, clean, easy, parkig, easy to locate
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May 2024 by Natalie de Maar
Happy One year anniversary Cindy Valdez, the wonderful kind and gracious teller at Key Overlake, who helped me see to it that my IRS taxes were timely paid. It all began when my tax lawyer removed money from the wrong acct. at Bofa. So I went to Key and got a cashier's check for a large amount and took it to Bofa who refused to cash it, accusing me of basically being a crook. I went back to Key at Overlake and got the most terrific, thoughtful and immediate help with a real solution from Lakshmi, who wired the money to Bofa. And thanks Cindy who plied me with candy when I was so upset!!
That is real customer service of the highest order!!
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March 2024 by Ravi Walia
Sudha ji from this branch is very kind and helpful she is always busy but always greets and helps us perfect
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September 2023 by Tanjinder Singh
I have been working with sudha sonti from 1 months. Gave her hard time changing vins. She was very cooperative and helped us greatly. We are very happy that our friend prince referred to sudha.
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July 2023 by Tuul Jamiyanjav
Came to Suda to help with oaystubs she is good helper thank you sudha
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July 2023 by Kim Trulson
I always come to cash a check but KeyBank did not let me open my account since I owe 600$. Sudha sonti suggested that I pay it start banking. She is very genuine and helpful. She promised that she will talk to her management and help me sort this.
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May 2023 by Shamsher Naphri
Sudha sonti at overlake has always been very amazing referring my business to friends. Also helping my daughter with her beauty parlor business. Sikka ji is also very good and buys pizza. You help with my business by supprting thank you sudha ji and sikka ji
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May 2023 by Aarti
Sudha in this branch is a blessing in disguise. She is very kind and understanding not just for me but I see while sitting in the lobby she is very kind and considerate.
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February 2023 by Rosy Kantor
If -100star was available totally would do that.. so sad this key bank branch customers service. they "the ladys" are so rude and very judgmental. They question were you work what you do and when they check your account depending on the amount you have they finish your transaction rude or nice I will never bring my business to this branch I felt very much offended. When I open my account I had some savings. And obviously I use the money it will not always be the same and this lady's treatment is so unacceptable.
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January 2023 by The Reviewer
Teller service in drive-trhu sucks at this location. Moreover you cant here the teller since the notice is covering the speaker.
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April 2022 by Jeany Beany
Had the best experience when we came for Account opening with Suda Sonti. She clearly explained every detail. Made us very comfortable and helped us. Her professionalism is very good and very happy we met her. Cannot praise her enough.
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February 2022 by Robert Zhu
Sudha and Sakahi are both great! I went in yesterday opened 4 accounts and these ladies were super nice and productive! I’ll definitely recommend them for personal and business banking.
