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April 2024 by Sam shiva
express my extreme disappointment and frustration with the level of professionalism and care exhibited in orange theory fitness center, particularly by the front desk staff. Not only were they unprofessional, but they also displayed a blatant disregard for the needs and concerns of new joiners like myself.
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March 2024 by Virgil Rose
Great instructors, very clean facility, class pricing is a bargain for this area.
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March 2024 by Julie Norton
My Happy Place!
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March 2024 by Ramesh Tippabhotla
Great place for workout. I don't like the policy of not able to reschedule if I am not able to come because of sickness. They don't allow cancellation if the class is with-in 8 hours. So, I am not inclined to schedule my classes until one hour before the class, when I know for sure that I can attend. Hope they can change this policy, so it encourages people like me to schedule classes in advance.
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October 2023 by Jonathan Phillips
Great instructors, very clean facility, class pricing is a bargain for this area. Overall, it is a great place to work out on your own schedule.
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September 2023 by Sangi N.
Motivating, friendly staff and the best coaches! They help you see what you can accomplish, to believe in yourself. I'm not a fit, athletic person but every time I'm there, there's no judgment, only encouragement that when I leave I feel great! Very grateful for the members, coaches and staff that work there!
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September 2023 by Georgiana McMenamin
Terrible management. The gym has an extremely strict cancellation policy for memberships. It's essential to read the fine print carefully. Dealing with the customer service regarding membership related issues can be frustrating. It feels like they prioritize enforcing their policies over understanding individual circumstances.
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September 2023 by Sophia S.
I was visiting the area for the week and came here a few times. I've been to several different studios traveling the past month (LA, Berkeley, New York, San Diego) and this studio has been the friendliest and just good positive energy from the staff. I took classes with Christine and Erin. They were great coaches. Love their energy, good balance of giving motivational remarks, music, and they were attentive and actually helping to correct form, give modifications, or try to push you. Parking- free- there's a lot that's attached to it.
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August 2023 by Madison Johnson
Newer to OrangeTheory but loving it so far. Both instructors (Chelsee & Patrica) in the classes I have attended so far have been upbeat and knowledgeable in each template. The gym and facility are well kept and clean. Loved the water rower and combination of strength training and cardio.
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June 2023 by Abhishek Chauhan
I have found orange theory to be the best thing I have ever spent my money on. . After doing it for some months I felt always energetic, more positive, healthier and leaner. The class is so fun.
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May 2023 by Nicholas Ramirez
Been a member for nearly a year now and I've got to say, I'm a big OTF fan.Originally, I was a massive skeptic, but thought I'd give them a try as I shopped around for gyms and I ended up immediately hooked. I upgraded my membership in January to have unlimited classes and I don't anticipate going back. It's been a real and phenomenal change in my life to be doing OTF, and even at their hefty price point, I still strongly believe they're worth it.Specific to the Redmond studio, I genuinely love everyone there. Staff is amazingly friendly, Kathy the manager is genuine, and the coaches are phenomenal (genuine shoutout to all of them, but especially Erin!)Can't recommend OTF Redmond enough.
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April 2023 by Stephanie Jimenez
Love this neighborhood gym! Such a friendly and welcoming atmosphere. They're genuinely interested in their members' success.
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March 2023 by Eunice Allen
Such a friendly and welcoming atmosphere. They're genuinely interested in their members' success. They went out of their way during the pandemic challenges, provided online classes, let members use the equipment at home, etc.
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March 2023 by Patrice Edwards
Had an amazing experience at this gym. Coach Karen was very knowledgeable, kind, encouraging, and helped to accommodate my previous lower back injury with alternative exercises to ensure I kept my back safe and free of further injury.The front desk associates were very kind and welcoming and the gym, bathroom, and showers were clean. I will return to this gym when I am in the area.
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March 2023 by Vinay K
Staffs working in OTF Redmond cannot be trusted. In December 2022 I asked a staff(Dont remember the name) she said I just need to tell them a week before. I double checked with her about the 30 days notice policy, she said its fine. Later when I want to cancel at the end of January 2023 they are saying I could have told 30 days before. Or I need to pay for February and March onwards membership will be canceled. So I signed the cancelation documents on January(I have proof). But they dint cancel the class. They deducted the fees in March as well. Luckily I found this from credit card statement. So I called them, "Kathy Tsai" manager asked me to sign the cancellation document again. I dont know how they missed the signed document. So the staffs cannot be trusted here, also please keep an eye on billing even if you cancel.I also read a lot of similar reviews which inlines with my experience.
