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March 2024 by Lucy G.
I have trusted Lacie and her team in Grooming with my pups for over 2 years and highly recommend the service here. Grooming meets my expectations every time, the work areas are clean and you always see the staff very caring when working with the dogs. Thank you!!
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March 2024 by Tammy V.
I've been taking my precious Penny specifically for grooming to see Lacy at Redmond Petco for years! She loves running through the store and getting all the sniffs in before getting her fresh new do! Lacy is prompt, courteous, and very professional! I highly recommend bringing your pooch in for their next bath and trim!!!
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March 2024 by Renee G.
Based on the reviews I was hesitant about taking my poms to the grooming salon but all the groomers here are very knowledgeable and caring they took great care of my girls and did a fantastic groom on them. The people out on the floor even helped my find the food I was looking for as well as some stuff to help my fish tank. I will definitely be coming back.
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March 2024 by Lana B.
"I want to give you a 0, but that's not possible so I give you a 1" They wouldn't sell me a fish. The staff were rude and really mean! I'm boycotting Petco!
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March 2024 by Seth H.
Don't take your dog here for grooming. Why you ask? 1) I was chided for being 10 minutes early to my appointment. Really? 2) It's dirty and also loud which makes my dog nervous and then they complained about my dog being nervous. My dog strains at the leash and gags when she's uncomfortable so then they accused her of having a cough. And then even suggested she may have a heart problem? She doesn't and she's in great shape. Vet advice from a Petco groomer? 3) They often run late or often cancel and they have a lot of turnover so you'll never get the same groomer. 4) They're honestly rude and don't seem to give a shit if you bring your business there or not so I'm going elsewhere from now on. 5) 2.5 stars on Yelp, need I say more? 5) 2.5 stars on yelp, not exactly great.
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February 2024 by Tieu Quynh Pham
Returned a bag of food for my cat since he hv allergy to chicken. The store gave my husband a giftcard as a refund which is fine. I tried to use the giftcard online but it is for in store only and they dont Hv the wet food that my cat can eat since it all hv chicken but refused to order those to get them ship to my house because w the giftcard i can only buy what available in store. The manager wasn’t willing to help in any shape of form. I grab a bunch of wet food to give to my friend to just use up the giftcard since i want nothing to do w petco no more. Save you time and shop at PetSmart, their return policy is wayyyy better. Wasted 40 mins, and to trips to the store for nothing.
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February 2024 by Mr Arby
Super friendly and knowledgeable staf
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January 2024 by Tanya James
This is not the first time that I have gone into this store and a large number of critters are dead. Lots of dead fish in the tanks and some that look to have been there a while. This past visit, all the crickets, roaches in all sizes were dead. I would say over 30 containers and they were still sitting on the shelf for sale. The store employee felt bad because the shipment of loose crickets had not arrived and he couldn't sell me anything else. As a customer who has come in multiple times and sees the lack of care in what is being sold is disappointing. I understand things happen but leaving all the dead critters especially fish that will be harmful to those not dead as they decompose is not okay. I will not be buying any live animals from this Petco in the future.
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January 2024 by Yelena Kocheleva
Great experience visiting this Petco shop. Team on this shop very nice and helpful..
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January 2024 by Yvonne Wu
Just don't go to Petco for grooming. Both bath and grooming services is bad. My dog has appointment on 11/16. My original scheduled was book with Lacie in Jan, 2024. And Petco text me stated that they have opening for 11/16, so I went. When I went there, the groomer kept asking me how long ago did my dog go to professional groomer, I said about 6 months ago, then the groomer gave me a quite long silent moment..... Then I told her my request. She said it will take about 3 hours. After about 10 mins, they call me and said that my dog had a lot of matting and ask me to take home to dematt or shave her. I didn't know how to dematt, so I brought to the professional groomer!!!!! So the only way is to shave my dog. So I said go for it, just shave her. And after about 2 hour. They text me again and said my dog is done. I said okay, I will be there later, and they said they have limited space so I need to pick her up ASAP. But at first, they said my dog need about 3 hours and finished around 2 hours. So I don't get why there is not space for just for 1 more hour. Finally, When I pick my dog up, I was so shock. They shave all her body but not any thing for the head. And they told me because my dog didn't let them..... ya, and they are processional groomer!!! and I have never had this kind of issue with other groomer. After I took my dog home, she was scratching around, that didn't happen before she went to the groomer. And after one day, she was licking her arm non-stop. And I found out that her arm has redness. So I applied some cream. But I got worse after 2 days so we took her to the vets. Vets said there is wound on her arm and got infection. So my dog has been suffering for the uncomfortable and pain from the medication for 1.5 week. And after the redness gone, my mom can see clearly that both my dog arms has three cuts which is from the shaver.
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January 2024 by Sarah
We had an appointment in Petco with my dog with special needs for a grooming, he has glaucoma and he can hardly see anything. What a surprise I was that a groomer named Lacie refused to cut my dog’s hair, it’s simply unthinkable! She pulled his beard, he opened his mouth, she said that he was trying to bite her. A blatant lie, he doesn’t see her at all. In addition, this anti-professional groomer added my dog to the ban, and now I will not be able to sign up online. disgusting service deserves 0 stars.
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December 2023 by Nicholas Kaparulin
ren helped me out with picking out a hampster and wven let me pick up the ferrets she was very kind and good store and clean
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December 2023 by E R.
I've been going here for years but a rude worker (Marcus) got mad at me for taking a photo in the store?!! Stupid policy- which is only in place because they know their animal enclosures are awful. Here's the picture! I hope upholding a worthless policy was worth losing 20 years of business :)
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November 2023 by CHRIS STRASSNER
Excellent. Product was in stock. The representative, Kieran (I believe) was courteous, knowledgeable and professional.
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November 2023 by Jonathan Phillips
If you need anything for your pet, they probably have it. Stores seem to be back to fully stocked, unlike 2-3 years ago.
