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January 2024 by Jay Zhang
I have lived in multiple apartments and this one is my favorite so far.* The location is great, close to Redmond Transit Center, downtown park, restaurants and the town center.* The apartment is well-maintained and managed.* The property manager Jennifer is super helpful and always nice to work with, she gave us a virtual tour and explained everything before we moved in. The response is very timely.* Tenants are friendly.Definitely recommend this apartment!
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January 2024 by Crystal Ramirez
It has been such a smooth process to move here from the very beginning. Especially since we were moving from Florida. Jennifer has been so helpful and so kind to us. She is very professional and responds to emails very quickly! It has been such a pleasure working with her! We love our apartment and this building!
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December 2023 by Emily
Quinn & Jennifer are some of the best community managers I've ever met. Ravello is a very well managed community. :)Edit: Dropping to 3/5 stars due to incredibly high utility bills here. I paid about $50 for trash/water/gas/etc. and $75 for parking (compared to their $130 for parking) in total at my last place per month. My first month here I was slapped with a $153 bill as a single woman living in a 1-bedroom apartment. I was charged $20 for a "one-time" account setup, followed by $58 for trash and $52 for sewer capacity. They use Conservice here, and at the bottom of the bill it quite literally states that "the service provider issues bill, amount is divided equally by number of units." So, I guess that means the apartment somehow walks away from fronting any sort of utility bill? :/ Many places around the Downtown Redmond area offer cheaper utilities.
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November 2023 by J G
Jennifer was absolutely delightful to work with and I honestly don't think I've had a more helpful process with an apartment from even just the beginning search to the final moving in
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November 2023 by Vincent Nielsen
This my first time renting an apartment. this place is pretty nice and the rooftop view is a really nice view as well. The customer assistance was even better! When i first reached out Ms. Fly was prompt to respond and provide answers to all of my questions, she is really kind and seems to care about the tenants. the process was smooth and easy and all done online. Defiantly worth a look!
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October 2023 by Simon Jeffrey
We loved living here for the past 18 months. Jennifer is a very kind and considerate manager and we never had any issues getting help when needed. They have both a nice roof garden with grill and also a commom room on the ground floor with fully equipped kitchen. We used both for entertaining a number of times. Great location within walking distance on shops and restaurants. Would recommend living here if you are considering living in Redmond downtown.
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October 2023 by Bricoleur Toska
Very nice place with a very nice leasing agent. Some of the floor plans are a little strange with the kitchen directly facing your bedroom and I was surprised you’re paying so much for no gym at all. However the finishes inside the apartment make up for it and you have a great location.
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September 2023 by Alex
As a place to live it’s pretty solid. The amenities outside of your unit are sparse so if you care about that sort of thing just note that they’re limited. But inside your unit is great and the appliances are a step above what you’ll find most other places of similar or even higher cost. Great location and great on-site staff, Jennifer specifically. The maintenance team is also great.My only real issue with Rovello is the owning company, Cushman & Wakefield. They are responsible for the aggressive rent increases as well as Rovellos staffing issues. Everyone has their own experience with rent increases. I’ll just say that the one offered to me was the highest I ever received by a significant margin, so keep that in mind when moving in. Regarding staffing, Jennifer is amazing but she can’t do everything herself. They have been short staffed as long as I lived there and before I moved in. Why they haven’t hired more staff is beyond me. I feel bad that there’s so much to do and only one person to do it. For that reason the office is closed more often than most places, but I don’t blame the staff at all. Blame Cushman & Wakefield who won’t hire more staff.Overall a better than average experience. I moved out because of the management company, not because of the staff on-site or the unit. Cushman & Wakefield are one of the more unpleasant and greedy owners in a rental space already filled with many similar companies.
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September 2023 by Faith Bryan
This place was my very first apartment! I lived in a studio, which was super nice and pretty roomy for a studio, and I had an awesome experience. Mrs Fly especially I adored! She always replied as quick as possible and any need I had she was sure to help me with it! Any changes to the apartment / events / etc we were immediately notified, which I know not all places do. I enjoyed living here very much and only moved because I needed to be closer to Seattle. Definitely recommend checking this place out! She also was really kind to my dog and my dog enjoyed it here as well. Tons of access to potty areas near the place and even a pop up dog park in walkable distance in the summer! Once Mrs Fly found out we hiked and recommended places to go! She truly cares about her residents :))
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July 2023 by abishek seshadri
Amazing experience living here. We had a very nice time starting from home tours to us settling in thanks to Jennifer. Also, till date any issues raised have been promptly responded. Location is also great, with proximity to so many places. Common facilities can improve but it doesn’t hinder the overall great living setup.
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July 2023 by Tamer Sherif
Had a great moving experience and Jennifer was very prompt in her responses and her help!And I love the unit :)
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July 2023 by Aaron Pemberton
I lived there for 18 months and loved it. The manager, Jennifer, is very professional and kind. The maintenance Technician, Quinn, is extremely hardworking. I rarely had any issues come up, and when they did, they were resolved quickly.
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July 2023 by Joshua Kalenga
I was able to tour, apply and move-in in just a few days. The property manager, Jennifer Fly, was extremely helpful and welcoming. The location is great (lots of eating places nearby, Trader Joe’s and public transportation in walking distance) and the apartment is beautiful.
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May 2023 by Alexis Breakfast
We’ve been living here for over 6 months now and are very happy with this choice! The location is great and the complex is always clean. Management (Jennifer) and maintenance (Quinn) are easy to communicate with and always on top of things. Our fridge went out of service and Quinn was able to install a replacement that same morning, much faster than we were expecting! For the holidays, Jennifer set up a gift wrapping station and refreshment station which I had never seen before, it was a really nice touch. Would recommend Ravello to anyone moving to the area.
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May 2023 by Jenna Ammerall
I've stayed at Ravello for almost 3 years and the management here is AMAZING! Absolutely adore Jennifer Fly. She's very attentive, friendly and accommodating. The location of Ravello is super convenient, near all the downtown restaurants and QFC/Trader Joe's in walking distance. Highly recommend living here!
