Red Way Self-Storage in Redmond, Washington, is a top choice for those seeking clean, secure, and convenient storage options. The facility offers climate-controlled units that are well-maintained and more pristine than many competitors, with a focus on cleanliness and comfort. Customers appreciate the friendly and helpful service provided by the staff, especially the manager and team members who go above and beyond to assist with questions, unit selection, and even offering free locks when needed. The process of signing up and moving in is described as easy and smooth, with helpful staff making the experience less stressful. The facility features amenities such as carts for loading and unloading, clean restrooms, and close parking, enhancing convenience for customers. The location is praised for its professionalism and efficiency, with some noting that the staff are patient and accommodating, turning potentially stressful situations into positive experiences. Although there is mention of rent increases after a few months, overall, customers feel that Red Way Self-Storage provides excellent service and a much better experience compared to other local storage options. Whether for short-term or long-term needs, Red Way Self-Storage is recognized as a clean, friendly, and reliable facility that values customer satisfaction and strives to deliver a superior storage experience.
Rick was so helpful from day 1... he helped me find a unit that best suited my needs, helped everything flow smoothly on move in day with the movers, and has willingly listened to and answered any questions I've had. The facility is very clean and secure. I highly recommend it.
October 2025
The previous U-Haul renter failed to return the truck on time. Rick went out of his way for find me another truck and drove me to another storage/U-Haul facility. It was an above and beyond experience.
May 2025
Clean, close parking The only draw back is the crazy policy of increasing your rent after you’ve been in a couple months. It’s a common practice of storage locations nowadays, I guess. Whatever happened to rent being the same for a year or even renting for a six month period.
