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May 2025 by brooke taylor
Went in to buy the b.tan tanner, and saw around 30 bottles marked down to $3.24. I grabbed 3 bottles, and went up to checkout. Once I tried to checkout, the lady refused to honor the price it was given at and said that since in the future it will be a CVS, they won’t accept the discounted price. I tried everything to try to get her an honor the prices marked on EVERY single bottle in the store, and she and this other worker demanded on making me pay 14 dollars. I was very polite, yet the 2 workers working shut me down immediately, and talked to me like I was incompetent. I am an avid rite aid shopper and am flabbergasted by the customer service I was given today. At any other store they would have honored the price marked, is this not illegal? I guess this rite-aid has no appreciation for their customers, because I definitely will not be coming back after this.
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April 2025 by Chiho Lai
Went in to try to buy some candy, literally empty shelves and no inventory at all. Do not waste your time. They should just close this store as there is nothing to buy.
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April 2025 by Nathan Christian (N Christian)
The pharmacy here is top-notch and usually very little wait.
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March 2025 by Alexandra Preciado
Rudest cashier. My polite sweetheart of a husband went in to get safety pins for my dress and asked if they had a restroom he could use and the rudest cashier named LAILAYN told him “No, what do we look like?” I’m sorry but if you’re gonna work in retail have a better attitude or find another job. We will never shop there again.
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December 2024 by Jack
Pharmacy had trouble with my info, said I must not have insurance? So went to a diff pharmacy with same info, had no issues there. This place treats you like you're wasting their time when they're wasting yours by being so rushed and dismissive.
Also don't bother making an appointment, it does nothing.
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October 2024 by PRATIK TIWARI
Pharmacy staff members are great. Also, they have very friendly people in the store as well.
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October 2024 by Sr
They called said scrips we’re ready the texted saying ready
Just got out of hospital went to pick them up. They said they could not get them to me in time because they were going to lunch in 10 minutes. Do not advise using Rite Aid if you have an emergency and need your medication after a hospital visit or for any other reason, they told me to come back in two hours
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October 2024 by Ксения Бородина
I have not been able to get iron vitamins for my son for a week. At first they said they ordered them and I could pick them up, but today they simply told me to buy from them the ones that are not covered by my insurance or go to another store. I have never seen a worse pharmacy
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July 2024 by Chris Greenmun
Not sure why you take vaccination appointments, only to tell people after they have arrived and filled out the online paperwork that the reservation system isn't connected to the store pharmacy and that you've run out of all the vaccinations. Also that you'll have to come back next week.
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June 2024 by Rebecca Graves
This is the most poorly stocked Rite-Aid I have ever seen. The cosmetics area looks like it hasn't been stocked in months and some of the aisles are very empty or have very little selection
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June 2024 by Dreadwinds Johnsen
I have never been to a more rude and unhelpful pharmacy in my life. I will be giving my business to Walgreens from now on.
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May 2024 by Sumit Thakur
Nice pharmacy with caring associates and staff. Super conveniently located right across the street from Overlake Urgent Care Clinic
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May 2024 by Sueann Yang
Kept calling for an hour to check on the prescription status for my daughter. It’s like no one works there any more. I finally had to give up.
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April 2024 by Stijn Hendrikse
In an era where healthcare often feels impersonal and rushed, encountering someone who genuinely puts the "care" back into healthcare is not only refreshing but profoundly impactful. This has been our unwavering experience with Ayman, the lead pharmacist at Right Aid in Redmond. Our interactions with Ayman have been nothing short of extraordinary, significantly outshining any healthcare service we've encountered in our twenty years in the United States.
Ayman stands out for his unparalleled dedication to his customers. His attentiveness and commitment to excellence set a sterling example for his team, fostering an environment where positivity and quality care flourish. It's rare to find someone who not only fulfills their professional responsibilities with exceptional competence but also takes the time to educate and guide his customers with genuine kindness and patience.
What truly sets Ayman apart is his holistic approach to pharmacy management. He exhibits a phenomenal focus on quality, ensuring that every aspect of the pharmacy's operations runs smoothly and efficiently. From meticulous supply management to the delivery of outstanding customer service, Ayman ensures that every customer interaction, whether it be a phone call or in-person service, is handled with the utmost care and professionalism.
Moreover, Ayman's leadership skills are evident in the way he manages his team. Under his guidance, the staff at Right Aid are not only happy but also motivated to provide the best possible service to their customers. This positive work environment translates directly into better customer experiences, a testament to Ayman's exemplary management skills.
In conclusion, Ayman is more than just a pharmacist; he is a beacon of positivity and a true healthcare professional who goes above and beyond to ensure his customers' needs are met with care and excellence. His dedication to his work and his customers is truly commendable, making him a phenomenal asset to Right Aid and the community at large. It's pharmacists like Ayman who remind us of the profound impact genuine care and attention to detail can have on our overall healthcare experience.
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March 2024 by Pedro G.
The store hasn't replaced its lighting in decades. Everything has a disgusting dingy yellow lighting. This location is constantly understaffed. The pharmacy is always on break when I arrive. Last fall a homeless person was wandering around the parking lot yelling at customers. Go somewhere else.
