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November 2023 by Enzo Novak
Super helpful place, always answers calls! Thanks!
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October 2023 by Jim Krigbaum
Worker more interested in getting out on time than doing their job. I called and asked when they closed for dog washing. They said they close at 6 but stop the self-service dog washing at 5. I got there at 4:40 and the young lady at the store said they were closed for dog washing. I challenged her about her telling me on the phone it was 5, and she said "yea, well not for big dogs, we close earlier."Needless to say, that is the last time I will go there, they may be convenient, but customer service is not something that they train for!They could have simply asked "we do close at 6, will you be able to be done by then?" But no, she simply refused to do let me wash my dog when I had already called. Was she afraid she would not be able to lock the door at 6 pm? This is one reason why small businesses fail! I will not go back and will advise others to do the same!
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October 2023 by Meredith Allen
?⬛❤️?
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June 2023 by Sharon Romines
Locally owned and operated pet food store with 3 locations. This location (Redmond Ridge) offers grooming, self-wash, their own bakery for dog treats and cakes, and high quality pet foods/treats/toys/supplements. They really do take pet food back if your pet doesn't like it so you never have to worry about spending money on something your cat or dog won't eat.
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June 2023 by Steve
Great self wash stations. Stations were clean and accessible for both us and puppy.
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June 2023 by Blake Ilstrup
Super knowledgeable and friendly service. Great selection of premium pet products.
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April 2023 by Ian C
Came in just before close to browse while killing time on a walk. Cashier was friendly and helpful . Neat store !
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March 2023 by Ken Ellmaker
Friendly help and a good selection of pet foods and toys.
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February 2023 by Ashley Black Liston
Always a wonderful visit! I bring my Golden's here for grooming, as well as use the self wash. Hands down my favorite self wash in the area.The staff are always awesome and go above and beyond! It's always a delight going in for a quick wash, treats, food or toys. I can find almost all my pet supplies at this shop!
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December 2022 by Chrisanne Warner Sabol
Great people! I took my boy in to be groomed, he looked great and he was happy when he was done. Wasn't nervous or afraid. I know Grace took great care of him.Sam's has a new groomer now. She's great! Very patient with frightened pups. The entire staff seems great, the manager is fabulous.
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December 2022 by Shannon Henery
The self-serve dog wash has gone so far down hill that it isn’t any better than hosing your dogs off in the yard with cold water. The “shampoo” is now so diluted that it doesn’t clean any better than plain water, and the blow dryers have nothing more than a trickle of cold air. On mentioning this to the person at the counter, they acknowledged that the blow dryers weren’t really working anymore and still charged me $40 (full price)for bathing my 2 dogs. We left with 2 soaking wet dogs who weren’t much cleaner than we went in. Total waste of money compared to any other dog wash spot.
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December 2022 by Darci Martinson
Great customer service. Went there for self dog wash, the price was very reasonable and very clean.
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December 2022 by Murthy Gorty
Very friendly staff, great return policy.Has fresh baked items!
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December 2022 by Ryanne Shosa
Helpful staff, great selection and the self dog wash is a huge plus!
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December 2022 by S S
Our dog loves his grooming and the people at Sam's Cats & Dogs
