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November 2023 by Jan Shaff
Gary made the rental process easy and painless. Facility is clean and well-kept with a great location.
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November 2023 by Tom Wilcox
Gary who works there was awesome, very friendly and good at his job. He went above and beyond when I locked my keys in the car with it running as he was just getting off work. He gave me a ride to get my spare key at home which was awesome considering i was stressed and in the middle of a move. The facility is really nice too and very fair priced. They even have someone that lives onsite.
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November 2023 by Colin Haun
Barbie was great and very helpful. Great storage facility.
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October 2023 by Josh Laboucane
Decent facilities, unfortunately the area around the unit was infested with spiders. The lock I purchased from them for $20 broke after 3 uses. They replaced it luckily, however the new one started to break as well. Very flimsy quality and the nut on the back easily falls off. I only needed the unit for about 3 weeks, on the final day I needed the unit I called to close out before being billed again. Unfortunately they wouldn’t allow that as my usage rolled into a new calendar month and had to charge me for the entire new month even though the unit would be emptied out and not in use for the whole month. Not very understanding of situations or willing to work with schedules, I even offered to pay pro rated for the day. I ended up having to pay for 2 months for 3 weeks of usage. Employees were professional but not very understanding and seemed to not really care. Wouldn’t recommend overall, definitely higher quality storage facilities with better rates in the area and better billing schedules.
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September 2023 by Neale Porter
Gary, at the front desk of SmartStop Self Storage in Redmond was kind, efficient, and answered all my questions.
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September 2023 by danny lee
Very friendly gentleman. Showed me my new unit and explained everything very well. Thanks for an easy process!
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July 2023 by Neal O'Neal
Barbie was great! The storage is very clean and easy to access.
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July 2023 by Douglas Knight (Porcshe911)
First time renting storage in a while. The Redmond facility is very secure and clean. Thank you Barbie for making our experience smooth and enjoyable.
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July 2023 by Bella Rund
I had an amazing experience thanks to Barbie she got me into a unit quickly and all my needs were met she definitely made me love smartstop storage ! Thank you Barbie
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July 2023 by Linda Wessman
I had a wonderful experience with Barbie (Barbara) and she helped me with everything I needed. Such a friendly, helpful sweet lady! ?
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June 2023 by Dirty Rugs
Barbie was great and helped out with all my questions. Thanks!
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June 2023 by Rowan Penfold
This storage unit is top of the line. The locks are secure and the manager Barbie was extremely kind and helpful. I would definitely recommend this to a friend.
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April 2023 by Glenn Argenbright
Barbie was awesome. Answered all our questions and got us sorted in no time. Facility is convenient, clean, and secure.
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April 2023 by Zhen Niu
Cheap and got setup on the first day. Gated and secure. Barbie was very kind and was able get me in.
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March 2023 by Hallie Caudle
Great service and easy to get my lease /storage unit set up, but they require you buy their specific lock :/
