Smoke Point is a well-loved smoke shop known for its friendly and welcoming atmosphere. Customers appreciate the exceptional customer service, with staff going above and beyond to ensure a positive experience, such as opening packages to verify products or offering complimentary mints at the end of each sale. The owner is often described as kind, funny, and warm, creating a shop environment that feels more like visiting a friend than just shopping. Many customers have been loyal for years, following the shop from its original location to its current spot, and have a deep appreciation for the genuine kindness of the staff. The shop offers a variety of vape products at reasonable prices, and staff members are helpful and attentive, helping customers find the right vape or product they need. One staff member, in particular, left a lasting impression on a customer who admired his warmth and friendliness. Despite setbacks, such as the shop burning down due to an adjacent restaurant, the community remains hopeful and remembers the positive impact the shop's team has had on their lives. Overall, Smoke Point is praised for its excellent service, friendly atmosphere, and the personal touch that keeps customers coming back.
This is the only smoke shop I go to. It’s well worth the drive even though it isn’t close to where I live. The owner is incredibly friendly and finishes every sale with a complimentary mint, a smile, and a “Come Again” so exuberant that I look forward to coming back before I’ve even made... read full comment
July 2025
Nicest guy. Super helpful and great prices. Definitely the best spot in Kirkland for anything Smokey.
March 2025
Very sweet and gracious owner. Always greets me with a smile and a mint
