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February 2024 by Daren Penry
Nice location on Redmond Ridge and beautiful facility. I thought despite the reviews I would be unscathed by surprise fees….nope. Truck worked fine, but turned it in and McKenzie said she would check it in when she freed up. I got a nice surprise $25 cleaning fee added for not folding the used blankets. Had I been instructed about it, I would have, but I was not, so i didn’t. This place could use a lesson in how to leave there customer happy, rather than look for everything they could charge extra for. Renters beware
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January 2024 by Rajen Goel
The fuel meter was faulty and I was forced to fill in 3 gallons of fuel for having driven the vehicle for 6 miles. After having filled 3 gallons suddenly after some time the fuel meter jumped up to show a fuel level higher than what I had received. The lady at the counter was of little help. I feel cheated for having over payed for fuel due to no fault of mine.
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January 2024 by Garrett Van Ruiten
Dishonest or incompetent. Was initially charged for insurance I did not request and noted it to the employee at the office. He said he would remove. My final bill included a rental fee for a hitch I did not rent (only rented van) as well as double the quoted rental fee for the van. Dishonest business practice.
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September 2023 by Suleiman Khan
Was charged for 2 rentals and a dolly that I never got.
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March 2022 by Ravi V.
Friendly and great service and the trucks looks well maintained. Book in advance in case you need it for weekends!!
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March 2022 by Gabriele Kessler
Very friendly service, answering all questions we had,truck was ready to goVery good experience
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February 2022 by Katherine Kane
Convenient and clean place. Chris was great and very helpful.
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December 2018 by Shawn Reese
I returned my $600 rental truck and the person at the front desk treated me like a criminal. It's not that hard to be nice...
