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March 2024 by Lisa Hurley
Great staff at the Redmond Novelty UPS! Very efficient and hours are extended. Very happy with new management! :)
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February 2024 by zack jacob
Had an exceptional experience at this store. The staff are extremely helpful and went out of the way to assist me with my package to box and ship it.
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February 2024 by Neil P
I’ve been there a few times. They are quick and helpful.
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January 2024 by Kara Jin
I give NEGATIVE 5 STARTSThis young skinny girl was so rude to me, very unprofessional
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December 2023 by Marlee Edwards
These guys are the best they have you covered with all your shipping needs and Naresh, Jacob , Mona , Irina, and Raisa are very friendly and always take care of the customer this is the best UPS store in Redmond . Love these guys!!!
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December 2023 by Enzo Novak
Normally quick for packages to get put in the system. The workers here are rarely ever nice and are normally overly rude. Sometimes they are nice but it’s extremely rare.
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December 2023 by Mary d
Very long line during holidays and weekends. The employees are having bad attitude. They should think about hiring more ppl in this store .
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December 2023 by Mark
Amazon returns is now made slightly more convenient at this UPS store, for them and for you. They incorporated a self-serve area to scan, then tag or bag your stuff. I was new to the whole experience with the kiosk, even felt slightly silly--but after the nice lady at the counter gave me a quick walkthrough I was able to process my items, print out the receipt and hand them off to the people at the counter. Convenient and friendly service. Thanks, again.
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October 2023 by Larry
DO NOT LET THEM PACKAGE THINGS YOURSELF. last year i was shipping a PC to a friend in another state, so i call this exact UPS store over the phone for packaging"hi would yall be able to pack a PC?"'yes!'"does that mean yall also open up the PC to pack the insides?"'we do that yes!'"great!"i get to the store, we have a similar convo and he's assuring me that they open PCs and put packing in the inside aaaalll the time. took a load off my shoulders knowing they were experienced with that sorta thing! i drop it off and leavelo and behold, 2wks later, my friend calls me. the insides were absolutely Not packed with ANYTHING, the gpu is completely messed up, and the entire glass side panel is shattered.i'd take some responsibility here but the fact is i called to make sure it was okay to bring a PC and they lied to me and said they would do what they didn't. overall bad experience.
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July 2023 by Ian Kirkpatrick
Excellent experience! I had to ship a computer and brought my 6 year old daughter with me. We were helped by Jacob and he overheard my daughter say she had a blister from her shoe, he got her a bandaid which was so kind and helpful. A little thing, but it went a long way! Thank you, Jacob!
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July 2023 by Michelle Kozlowski
Clean facility, lots of parking, no line when I came in for an Amazon return. Immediately felt disregarded by the associate when I came in even though they pointed me to use the self service tool. Which was handy! Then they made me get back in line just to hand them the package. Just seemed like I was in the wrong the entire time.
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July 2023 by Robin Johnson
I just had the most exceptional service from Andy. She was so helpful, made my visit delightful. I will recommend this store to my friends & family. She deserves a raise!!!
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May 2023 by Arun Lakshmanan
Had a great experience at this store. The staff are extremely helpful and went out of the way to assist me with my package to box and ship it. I had some very valuable items and they consulted with me on the best and secure way to ship. Also, there was a very difficult customer in front of me in the line and I was very appreciative of how nicely they handled the situation. They won a customer for life.
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May 2023 by sree vupalanchi
These guys are THE BEST!! I have been coming here for years and not having to touch the Post Office is worth your time and money! This location saves me SO much time, and they are so friendly and amazing! I highly recommend this store.
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May 2023 by Amritananda Das
A very friendly service. Irina has been there for 4 years and she doesn't say much but knows her crafts and does exceedingly well. She has always helped me with printing and dropoffs.The store recently added automatic kiosk and I love that one. Thank you for keeping up with times to save us time and money UPS store. ?
