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September 2023 by Joanne Campolito Roach
My recent order with Vitaminlife was great pricing, and excellent customer service. The order was immaculately packed and shipped, it arrived very quickly to my shipping address!
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April 2023 by Daniel Hodun
If you are needing something quicker than Amazon and many times cheaper than Amazon, you should come here.However, if you call to try to order, you cannot have them place the order for pickup until 24 hours after.It should not be hard to have the person on the phone place the order and have it ready in 2 hours or less. That'd make it much easier for people like me.
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March 2023 by Sports F.
Most horrible experience on Amazon.com EVER!! Keeps reporting as delivered and I have not received my package! If they do this so they don't have to refund....I will pursue until Jeff Bezos gives me my money back. Jerks! Will never ever purchase from this seller ever again!!
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March 2023 by Michelle J.
I used this company for ordering vitamins and, I stated, I would never use them again. I was disrespected by customer service twice. Allie stated, I was harassing them, but, I was trying to return supplements that weren't working for me, but I'm harassing company, I received another order in which they wanted to charge me a 15% restocking fee. I kept them and they just lost a great customer. I refuse to spend my money with a company that is selling a product for Life season corporation to be disrespected
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October 2022 by Keith W.
I ordered 5 items using a "free shipping" coupon. Only 2 arrived (3 were back-ordered). A month later I got a refund but I really wanted my last 3 items. I found some comparable products and asked if I could get free shipping since they never shipped all the ones I ordered. Customer Service Rep "Erica" refused. Terrible customer service. Shoddy company.
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September 2022 by Andrea J.
Best vitamin and supplement store ever. Huge selection and very helpful staff.
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July 2022 by WonderWoman W.
This is about the VitaminLife online mail order service. It used to be great. Now, not so much. As recently as 2019, you placed an order with VitaminLife and it was shipped in 24 hours or less. Back ordered items were sent later. But in late 2020, the order I placed was held until the back ordered items were available. IT TOOK OVER A MONTH TO GET MY ORDER, arriving a few days before Christmas. Of course my credit card was charged instantly. The only notice of this new policy was an email after a few weeks asking if I wanted to cancel back ordered items that hadn't arrived yet. I've ordered twice since and it's the same result. Keep thinking it was a COVID related change, fewer employees, etc., and they would snap back. Almost two years later, same problem. There is still no apparent notice that this is now their policy, so kept hoping I would get what I paid for soonest. There is another vitamin website in California with comparable prices. Will definitely try them next time.
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November 2021 by Jima Jude Bukpe
keep on telling people that Ma'am Kathrine Lucas is the best account manager that can help you on your Forex trading. with the help of Ma'am Kathrine Lucas life has been so good to me and my family, I did an initial investment of $1000 and I received a surprised profit of $10,250 after 7days sf trading, Forex trading is real and safe with the help of lucas.
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November 2021 by William Cancilla
Got there at 5:58(2 min before closing time) on Sunday October 31st 2021 and the two women employees had already locked up and ran away from me.
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October 2021 by Lisa Peck
I’ve always had a great experience in finding my supplement here. The staff is friendly and helpful. I recently was looking for a particular item that was not in stock, but they had it transferred from their warehouse within a day! Prices are great and you know you are getting a quality product, unlike shopping with retailers/suppliers on Amazon, who largely go unregulated for quality and authenticity. I’ve definitely had some questionable items arrive from Amazon and I am not willing to make that mistake again!
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October 2021 by Paul Johnson
Great help if you ask for it, if you don't need help they don't try to push you to buy anything. Nice staff!
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October 2021 by Kay A.
This is about their online ordering service in Woodinville. They used to be prompt and helpful. Not so much any more. Before ordering, check to see if any items are back ordered. They won't ship the whole order until the back ordered items are in stock. Last shipment took a month to get! Still, they have good prices.
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September 2021 by Elizabeth C.
Purchased a necessary item 1.5 weeks before I needed it. They accepted the order, charged my card, and when I realized I didn't receive it and now needed it I reached out. I was told the item is backordered even though that was never shared before purchase or anytime in the week and a half I was waiting for it to arrive. I had to go out today and purchase something locally that is different than what I had been taking. I would never recommend this company for its intentionally deceptive practices.
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August 2021 by Candace C.
Worst customer service ever! Don't shop here! Seriously, even pay more somewhere else. At least you'll get the real products ordered.
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July 2021 by George Hoppert III
I purchased a Bass Boar hair brush through VitaminLife by way of Walmart internet sales. The picture of the brush was of a straight sided, narrow brush which is very necessary for quick, straight parts when doing hair. I received a very wide, oval brush. Useless for quick, straight parts. The numbers did match but no one takes responsibility for false advertising. The buyer has to pay for all shipping if returned or exchanged, which makes it a rip off.
