-
March 2024 by Nelu Golden
Always great place to be with always helpfull
-
March 2024 by Danielle
Does not accept large cash deposits. The employee expected me to do a bunch of separate deposits at the ATM. Had to drive 20 minutes to another location.
-
December 2023 by Florencio Coria
Great location! Staff is always quick to help, always in and out in no time.
-
October 2023 by Glenn Nakata
Stephanie Hak (regional support member consultant) provided exceptional service. *****
-
August 2023 by Miriam Sut
Lacey was super helpful and made the whole process and paperwork for my new car easy! 100 % recommend!
-
August 2023 by Erin Vierday
Have had good experiences with them
-
July 2023 by Jenn R.
Located in The Landing shopping and dining center in Renton. Walked in to ask if they offer shared branching services since I was visiting from out of state and the 1 teller upfront was helpful, but not friendly. She didn't seem busy either so I don't know why she responded so rudely. Anyway, this branch seemed small and does not offer shared branching service, but was told I could use their ATM machine to withdraw cash for a fee.
-
June 2023 by Ludwig C.
Best member credit union around. We moved to Renton 8 years ago and staff at this location helped us with all my accounts for kids early savers, loans, credit card, etc. all and outstanding rates. Great overall service, friendly helpful staff and responsive management team. Yes it's busy and like anything when lines forms, actually says something about the demand for what they have to offer. Highly recommended.
-
March 2023 by kelley miller
Just had the most mediocre experience. Didn't realize they closed at 1pm, checked in 5 minutes before waited for over 20 minutes for someone to communicate anything to me and when the guy brought us over he was like oh this will take 45-1 so we need to make an appointment. I realize he wanted to get out of there but he offered an apt at 12:30 on Saturday. Thought they close at 1pm? Definitely need to work on communicationbetter and I am rethinking if I want to even bank here. I see alot of other reviews with the same. Disappointing someone could have just checked in with us and saved everyone time.
-
March 2023 by Liam Scanlan
Moved to BECU after the Nanking debâcle in 2008 and haven't looked back. Great service, motivated employees, always helpful.
-
October 2022 by Chris Kennedy
This “branch” doesn’t accept cash deposits… was told to use the ATM outside when asked.
-
August 2022 by Jessica P
Extremely slow. No urgency when the line is running out of the door. Very slow workers. Not efficient
-
July 2022 by Scot M.
The company is trying and I like the member focus. There website is not very good and I didn't like how disconnected all the services were.
-
July 2022 by Gil Ramos
Place is terrible, easily worst bank I’ve ever worked with. I waited hour twenty minutes yesterday to try and open account but had to leave because my lunch break was way past so I came back the next day waited an hour missed my whole lunch and they still couldn’t help me it’s a joke please never step foot In just poke your head around and it’s all sad expressions those no service and their wifi is trash do yourself a favor and go anywhere else
-
February 2022 by Seth Chatterley
Mediocre customer service. I had to go into a branch to reset my account because it got locked out. The associate was unable to reset my password and said that they needed authorization from a team member to get it reset and told me to wait. After waiting 30 minutes with no update from them, I got up and left.