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December 2023 by John S.
Great experience, upbeat personality.Detailed explanations.Aman Atwal I bought 2013 Cadillac Escalade
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December 2023 by Mike C.
My wife and I recently purchased a new car and the salesman, David Holt did an excellent job he us through the car selection process.
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December 2023 by Denys L.
Our first experience at Brotherton was a wonderful one! From the sales staff to the finance team! Nebyou our sales associate was friendly and knowledgeable with all the sedans we were interested in. Kim in finance was a delight! I highly recommend Brotherton Cadillac!
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November 2023 by kenneth wright
This was my first visit to Brotherton Cadillac. I met with Aman Atwal my sales associate. My experience was fantastic He was waiting for me. When I arrived the vehicle was clean and ready for me test drive. He was very informative about the vehicle very professional. Purchasing the vehicle was very easy. No pressure. They were very fair. I am now part of the Brotherton family thank you Aman Atwal
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November 2023 by Daniel Rickert
James Taylor was awesome. He was very patient, not pushy at all and willing to work with us. I’m loving my new Yukon. I highly recommend James and Brotherton Buick GMC.
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November 2023 by Dareyl Plummer
Amazing buying experience. Drew is an amazing sales rep and Brian is an amazing finance manager. Both worked to get me a deal that I was happy with. Thank you Brotherton.
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November 2023 by Jay J.
Sumbag dealership. Went to go BUY a truck; made all the finical work with our bank and they gave us a bunch of flack for not using their internal finance. In the end we did not buy from them because how rude they were about the whole situation and how crappy they were treating us. Adding on things we didn't need or want. Really sucks they lost a sale and acted like jerks for what boils down to very little money. Stay far away from dealers like this; GMC should be ashamed.
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November 2023 by Scott M.
Worked with Drew Dussault on buying my truck. Super easy to deal with and was willing to come in on his day off so I could test drive and buy the truck. Highly recommend.
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October 2023 by Renee L.
Drew was an outstanding professional and made the purchase of our new truck a fantastic experience! We would be happy to purchase a truck or car here again!
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October 2023 by Alexandra Lester
This was by far the best car buying experience I have ever had! Our salesman Emad was absolutely amazing! He showed us an Audi Q7 we were interested in, after checking it out and test driving it we decided we were going to purchase it. We actually purchased this car from them before they even had pictures or anything posted online or on their website. We had told him we needed to be out of there in time to make it to the Mariners game that evening, with about an hour to spare. Emad got us in and out SO fast. It was the quickest I have ever been in and out of a dealership. I was so impressed with how well the team worked together to get us in our new car and so quickly at that! After purchasing the car we had a few minor issues we where concerned about, so when we brought it in to have it detailed we talked to Oscar the sales manager and he was such a pleasure to work with. He eased my anxiety and reassured me they would take care of the concerns I had! Today when I dropped my car off to get detailed Alan in the service department helped me and I must say he is my absolute favorite! He was so sweet and informative and let me know exactly what to expect. Later that day I came to pick up my car and poor Alan had a customer shouting at him and he handled the situation so well and was still so kind to us and helped us all while still dealing with a difficult client. His customer service is always above and beyond! Alan ended up handing us over to Chris who is also in the service department, Chris went over a few things with us he noticed with the car and got us all scheduled to bring it back to take care of some minor issues. Chris was very friendly and made sure to get us on the schedule promptly before we leave for our vacation. After we left and finally got into the car it looked spectacular! The detail was so thorough, clean and precise. I was very impressed. The customer service here has been a 10/10! Every single person I dealt with at this dealership was friendly, helpful and all around a pleasure to work with. I can not say enough how happy I am! Thank you Brotherton Cadillac!!
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September 2023 by Kim Kelly
Brotherton Cadillac is the go-to spot if you are looking for a professional, transparent, to the point sales process. I was very impressed with Nebyou and Brad and their sales approach. I worked with Nebyou for several months waiting for the perfect Escalade. He was very patient as I shared my preferred specifics and timeline. The buying process was simple, straightforward and they were very accommodating on additional customizations. Trade in on my previous Escalade was fair as well. Great experience overall.
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September 2023 by adam schmidtman
I had a great experience at Brotherton Cadillac. Austin Copeland was great. We let him know that we had a tight schedule and he was able to help us through the process quickly. I am enjoying the truck I purchased.
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September 2023 by C V
Recently purchased our dream truck and the experience of dealing with this dealership was phenomenal. Great communication, and overall best experience with a dealership or salesperson ever. Definitely would do business with them again.
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August 2023 by B Hansen
Jason Liu is the best! He helped me get the exact car I was looking for. On more than one occasion Jason has come through on finding me great deals on the vehicles I wanted. If there was ever any settling in question he made it right by finding a way to make it happen with his numerous connections. He has it all done and taken care of before I know. I will be buying more cars from only Jason in the future.
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August 2023 by Seth Fleming
Had an awesome buying experience with Austin Copeland at Brotherton! He was transparent and made the buying process a breeze, allowing us to quickly close a deal that was fair for both sides. I'd definitely work with Austin again for future vehicle purchases!
