Car Pros Kia Renton is recognized for its streamlined car buying process and friendly sales staff, making it a popular choice for customers in Seattle, WA. The dealership offers a comprehensive inventory of Kia models, including the Kia Sorento, Kia Niro, and Kia Sportage, as well as a variety of used cars from different years. Customers appreciate the knowledgeable and personable sales team, who are dedicated to helping find the right car that fits individual budgets and lifestyles. While the sales experience has received positive feedback, the service department has faced criticism. Some customers have reported issues with long wait times and a lack of communication regarding vehicle repairs. However, there have been instances where management stepped in to improve the situation, leading to better service experiences for some customers. Despite the service department's shortcomings, specific staff members have been highlighted for their exceptional service. One employee received praise for daily follow-ups and assistance with loaner cars, showcasing the potential for quality service at this location. Overall, Car Pros Kia Renton is a dealership that excels in sales while still working to enhance its service department, offering a mix of positive and constructive experiences for its customers.
Buying a car is a difficult process for most people but with salesman Jesus it was a breeze. He made the process so easy. We were upfront with each other and I had a new vehicle within a couple hours. I highly recommend and appreciate someone like Jesus. Thank you for being so honest.
August 2024
Found and got what we wanted and they took care of every thing!!!
August 2024
Just love the customer service! Aida is amazing and very helpful! Give this woman an award!!!
