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April 2023 by Hugh G.
Nice that drive thru remains open, as many Chase have closed theirs. Friendly staff. Never a problem with ATM.
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April 2023 by Cyndee L.
I've had several bad experiences at this particular branch in Renton. Just when I thought my past issues have been resolved, I gave them a 4th chance because it's nearby. I go there today and run into an issue that they assured me last time we're not being issued again. They give me a slip of paper with a customer service number to call, which is already an inconvenience. and when I called they say they are unable to help me until my deposit is processed 2 to 3 days from now. I Never had an issue with Chase Bank in Lakeland Hills And I've had my account for More than a decade. I believe it is just this branch and would recommend to anyone to drive out of your way to go elsewhere. Save yourself the hassle!! Hoping to make someone's day go easier.
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December 2022 by Cassie G.
THE ATM MACHINES NEVER WORK. BOTH OF THEM ARE DOWN. How aren't the atms being serviced, this is two days in a row. It's so inconvenient, now I have to drive again to another chase ATM location just to pull cash. Please get new ATMS or fix them asap for your customers.
